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kendo22
new user
Reg'd: Sun
Posts: 5
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Hello
My internet connection speed has recently become erratic with pages often very slow to load. There doesn't seem to be any obvious problem with the connection. I also noticed that I now get a message when closing down the computer that Uipophidden is failing to respond and I have to close it down before it will close.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:41:07, on 11/05/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Virgin Broadband\PCguard\Fws.exe
D:\WINDOWS\System32\WLTRYSVC.EXE
D:\WINDOWS\System32\bcmwltry.exe
D:\WINDOWS\system32\spoolsv.exe
D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
D:\Program Files\Bonjour\mDNSResponder.exe
D:\WINDOWS\eHome\ehRecvr.exe
D:\WINDOWS\eHome\ehSched.exe
D:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
D:\Program Files\Raxco\PerfectDisk\PDAgent.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\dllhost.exe
D:\WINDOWS\Explorer.EXE
D:\WINDOWS\ehome\ehtray.exe
D:\WINDOWS\system32\hkcmd.exe
D:\WINDOWS\system32\igfxpers.exe
D:\WINDOWS\stsystra.exe
D:\WINDOWS\system32\WLTRAY.exe
D:\WINDOWS\system32\igfxsrvc.exe
D:\Program Files\HP\HP Software Update\HPWuSchd.exe
D:\Program Files\HP\hpcoretech\hpcmpmgr.exe
D:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
D:\Program Files\Virgin Broadband\PCguard\Rps.exe
D:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
D:\Program Files\iTunes\iTunesHelper.exe
D:\Program Files\Messenger\msmsgs.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
D:\WINDOWS\System32\svchost.exe
D:\WINDOWS\eHome\ehmsas.exe
D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
D:\Program Files\iPod\bin\iPodService.exe
D:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
D:\Program Files\Virgin Broadband\PCguard\PrtlAgt.exe
D:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\ShareScope\ShareScope.exe
D:\Program Files\Internet Explorer\iexplore.exe
D:\WINDOWS\system32\HPZipm12.exe
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.local
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - D:\Program Files\Virgin Broadband\PCguard\pkR.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - D:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - d:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - D:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - d:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [ehTray] D:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [igfxtray] D:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] D:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] D:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] D:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [HP Software Update] "D:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "D:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "D:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [PCguard] "D:\Program Files\Virgin Broadband\PCguard\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "D:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [QuickTime Task] "D:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "D:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "D:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [swg] D:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] D:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [IndexCleaner] "D:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - D:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - D:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - https://fpdownload.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O20 - Winlogon Notify: GoToAssist - D:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: Apple Mobile Device - Apple, Inc. - D:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Bonjour Service - Apple Inc. - D:\Program Files\Bonjour\mDNSResponder.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - D:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - D:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - D:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - D:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - D:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: PDAgent - Raxco Software, Inc. - D:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - D:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Radialpoint Inc. - D:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - D:\Program Files\Virgin Broadband\PCguard\Fws.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - D:\WINDOWS\System32\WLTRYSVC.EXE
--
End of file - 8446 bytes
thanks
Kendo
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 31986
Loc: belfast
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Welcome to the Webuser forum. 
the Uipophidden problem is caused by your isp's security program (pcguard) having a fault, the best way to fix it is to uninstall pcguard and reinstalling it
then let us know how it is running.
--------------------
IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.
 
When the only tool you own is a hammer, every problem begins to look like a nail. 
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kendo22
new user
Reg'd: Sun
Posts: 5
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Apologies for late reply. I reinstalled PCGuard but problem remained. I have since reinformatted disc from scratch including reinstallation of PCGuard. No problems initially but they seem to have crept back in.
My internet hangs/freezes. This varies form site to site. Repairing my internet connection sorts this out, but the next time I change web page it will generally hang again. This appears worse since I installed Internet Explorer 8, but happened before as well. I have checked restarted my router and modem and the connection seems to be OK.
I also get a window when I close down which says that uipopuphidden has failed to close.
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:22:13, on 10/06/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal
Running processes:
D:\WINDOWS\System32\smss.exe
D:\WINDOWS\system32\csrss.exe
D:\WINDOWS\system32\winlogon.exe
D:\WINDOWS\system32\services.exe
D:\WINDOWS\system32\lsass.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Virgin Broadband\PCguard\Fws.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\System32\WLTRYSVC.EXE
D:\WINDOWS\System32\bcmwltry.exe
D:\WINDOWS\system32\spoolsv.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\eHome\ehRecvr.exe
D:\WINDOWS\eHome\ehSched.exe
D:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
D:\Program Files\Java\jre6\bin\jqs.exe
D:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
D:\Program Files\Raxco\PerfectDisk\PDAgent.exe
D:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\system32\svchost.exe
D:\WINDOWS\ehome\mcrdsvc.exe
D:\WINDOWS\system32\dllhost.exe
D:\WINDOWS\System32\alg.exe
D:\WINDOWS\Explorer.EXE
D:\Program Files\Trusteer\Rapport\bin\RapportService.exe
D:\WINDOWS\system32\wbem\wmiprvse.exe
D:\WINDOWS\ehome\ehtray.exe
D:\WINDOWS\stsystra.exe
D:\WINDOWS\system32\hkcmd.exe
D:\WINDOWS\system32\igfxpers.exe
D:\Program Files\Dell\QuickSet\quickset.exe
D:\Program Files\Synaptics\SynTP\SynTPEnh.exe
D:\WINDOWS\system32\igfxsrvc.exe
D:\WINDOWS\system32\WLTRAY.exe
D:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
D:\Program Files\Virgin Broadband\PCguard\Rps.exe
D:\WINDOWS\eHome\ehmsas.exe
D:\Program Files\Java\jre6\bin\jusched.exe
D:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
D:\Program Files\HP\HP Software Update\HPWuSchd.exe
D:\Program Files\HP\hpcoretech\hpcmpmgr.exe
D:\WINDOWS\system32\ctfmon.exe
D:\Program Files\Messenger\msmsgs.exe
D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
D:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
D:\WINDOWS\System32\svchost.exe
D:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
D:\Program Files\Raxco\PerfectDisk\PDEngine.exe
D:\WINDOWS\system32\HPZipm12.exe
D:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Program Files\Internet Explorer\IEXPLORE.EXE
D:\Program Files\Trend Micro\HijackThis\HijackThis.exe
D:\WINDOWS\system32\wbem\wmiprvse.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page =
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: AcroIEHelperStub - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - D:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - D:\Program Files\Virgin Broadband\PCguard\pkR.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - D:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - D:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O4 - HKLM\..\Run: [ehTray] D:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKLM\..\Run: [igfxtray] D:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] D:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] D:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [Dell QuickSet] D:\Program Files\Dell\QuickSet\quickset.exe
O4 - HKLM\..\Run: [ShowLOMControl]
O4 - HKLM\..\Run: [SynTPEnh] D:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [Broadcom Wireless Manager UI] D:\WINDOWS\system32\WLTRAY.exe
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "D:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [PCguard] "D:\Program Files\Virgin Broadband\PCguard\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "D:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "D:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] D:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb09.exe
O4 - HKLM\..\Run: [HP Software Update] "D:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "D:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [DXDllRegExe] dxdllreg.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "D:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"
O4 - HKLM\..\RunOnce: [IndexCleaner] "D:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKCU\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "D:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\RunOnce: [IndexCleaner] "D:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] D:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: HP Digital Imaging Monitor.lnk = D:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Microsoft Office.lnk = D:\Program Files\Microsoft Office\Office\OSA9.EXE
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - D:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - D:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} (Java Runtime Environment 1.6.0) - http://javadl.sun.com/webapps/download/AutoDL?BundleId=29223
O20 - Winlogon Notify: GoToAssist - D:\Program Files\Citrix\GoToAssist\514\G2AWinLogon.dll
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - D:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - D:\Program Files\Citrix\GoToAssist\514\g2aservice.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - D:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - D:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: NICCONFIGSVC - Dell Inc. - D:\Program Files\Dell\NICCONFIGSVC\NICCONFIGSVC.exe
O23 - Service: PDAgent - Raxco Software, Inc. - D:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - D:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Pml Driver HPZ12 - HP - D:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Rapport Management Service (RapportMgmtService) - Unknown owner - D:\Program Files\Trusteer\Rapport\bin\RapportMgmtService.exe
O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Radialpoint Inc. - D:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - D:\Program Files\Virgin Broadband\PCguard\Fws.exe
O23 - Service: Dell Wireless WLAN Tray Service (wltrysvc) - Unknown owner - D:\WINDOWS\System32\WLTRYSVC.EXE
--
End of file - 8075 bytes
thanks
Ken
|
bricat
HijackThis Helper
Reg'd: Wed
Posts: 31986
Loc: belfast
|
|
your log looks clean.
the best thing you can do is remove pcguard and install one of the free anti virus and free firewalls HERE
I tested pcguard and to be honest i couldn't get it off my computer quick enough.
it slowed the computer that much it wasn't funny.
i would also remove IE8, there are a lot of problems with it.
if you uninstall IE8 your computer will revert to IE7.
let us know how you get on.
--------------------
IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.
When the only tool you own is a hammer, every problem begins to look like a nail.
|
kendo22
new user
Reg'd: Sun
Posts: 5
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|
Thanks
I have removed PCGuard and replaced it with Avast, uninstalled IE8 and replaced it with Firefox (I had problems with IE7). Internet now runs normally.
I have a firewall in my Netgear router. Do I need another firewall or would it conflict with the router firewall? I have disabled Windows firewall.
Although I no longer get Uipopuphidden on shutdown I still get hpcmpmgr failed to close properly message. Is this likely to cause any problems?
regards
Ken
|
bricat
HijackThis Helper
Reg'd: Wed
Posts: 31986
Loc: belfast
|
|
Quote:
hpcmpmgr failed to close properly
do you have an HP printer ?
if you do uninstall then reinstall it.
Quote:
I have a firewall in my Netgear router. Do I need another firewall
no, that should be sufficient.
glad you're sorted 
--------------------
IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.
When the only tool you own is a hammer, every problem begins to look like a nail.
|
kendo22
new user
Reg'd: Sun
Posts: 5
|
|
Thanks. Everything's working now.
|
bricat
HijackThis Helper
Reg'd: Wed
Posts: 31986
Loc: belfast
|
|
Happy to help
--------------------
IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.
When the only tool you own is a hammer, every problem begins to look like a nail.
|
bricat
HijackThis Helper
Reg'd: Wed
Posts: 31986
Loc: belfast
|
|
Thank you for your donation, it's much appreciated.
--------------------
IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.
When the only tool you own is a hammer, every problem begins to look like a nail.
|
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