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TheHoodedClaw
regular


Reg'd: Sun
Posts: 103
S&D showing Virtumonde.snd but can't remove it
      #441559 - Fri Nov 06 2009 10:59 AM
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Here's the log... Thanks.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:50:26 PM, on 6/11/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Cisco Systems\CSAgent\bin\CSAControl.exe
C:\Program Files\Cisco Systems\CSAgent\bin\leventmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Cisco Systems\CiscoTrustAgent\ctalogd.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Cisco Systems\CiscoTrustAgent\ctapsd.exe
C:\Program Files\Cisco Systems\CiscoTrustAgent\CtaEoU.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\CiscoTrustAgent\ctatransapt.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\Program Files\Cisco Systems\CSAgent\bin\okclient.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\RunOnce: [Spybot - Search & Destroy] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKLM\..\RunOnce: [SpybotDeletingA4834] command.com /c del "C:\WINDOWS\system32\csauser.dll"
O4 - HKLM\..\RunOnce: [SpybotDeletingC716] cmd.exe /c del "C:\WINDOWS\system32\csauser.dll"
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKCU\..\RunOnce: [SpybotDeletingB2569] command.com /c del "C:\WINDOWS\system32\csauser.dll"
O4 - HKCU\..\RunOnce: [SpybotDeletingD8741] cmd.exe /c del "C:\WINDOWS\system32\csauser.dll"
O4 - HKLM\..\Policies\Explorer\Run: [1] iexplore
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader\reader_sl.exe
O4 - Global Startup: BGInfo.lnk = C:\Program Files\BGInfo\Bginfo.exe
O4 - Global Startup: Cisco Security Agent.lnk = ?
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O4 - Global Startup: Program Neighborhood Agent.lnk = C:\Program Files\Citrix\ICA Client\pnagent.exe
O4 - Global Startup: WinZip Quick Pick.lnk = ?
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://intranet.lc.local
O15 - Trusted Zone: *.incite.com.au
O15 - Trusted Zone: *.leighton.com.au
O15 - Trusted Zone: http://www2.astrontech.com.au
O15 - Trusted Zone: *.crmondemand.com
O15 - Trusted Zone: *.lc.local
O15 - Trusted Zone: *.sdol.mastercard.com
O15 - Trusted Zone: *.oracle.com
O15 - Trusted Zone: *.skillport.com
O15 - Trusted Zone: *.incite.com.au (HKLM)
O15 - Trusted Zone: *.leighton.com.au (HKLM)
O15 - Trusted Zone: http://www2.astrontech.com.au (HKLM)
O15 - Trusted Zone: *.crmondemand.com (HKLM)
O15 - Trusted Zone: *.lc.local (HKLM)
O15 - Trusted Zone: *.sdol.mastercard.com (HKLM)
O15 - Trusted Zone: *.oracle.com (HKLM)
O15 - Trusted Zone: *.skillport.com (HKLM)
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8942.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1254991792937
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = lc.local
O17 - HKLM\Software\..\Telephony: DomainName = lc.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = lc.local
O20 - AppInit_DLLs: csauser.dll
O20 - Winlogon Notify: PAStates - C:\WINDOWS\SYSTEM32\PAStates.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Security Agent (CSAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\CSAgent\bin\CSAControl.exe
O23 - Service: Cisco Trust Agent EOU Daemon (CtaEoU) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\CiscoTrustAgent\CtaEoU.exe
O23 - Service: Cisco Trust Agent Logger Daemon (ctalogd) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\CiscoTrustAgent\ctalogd.exe
O23 - Service: Cisco Posture Server Daemon (ctapsd) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\CiscoTrustAgent\ctapsd.exe
O23 - Service: Cisco Systems, Inc. CTA Posture State Daemon (ctatransapt) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\CiscoTrustAgent\ctatransapt.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Workstation lanmanworkstationPolicyAgent (lanmanworkstationPolicyAgent) - Unknown owner - C:\WINDOWS\system32\1041a.exe (file missing)
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: OracleOraHome92ClientCache - Unknown owner - C:\ORACLE\ora92\BIN\ONRSD.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 10317 bytes

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bricatModerator
HijackThis Helper


Reg'd: Wed
Posts: 31982
Loc: belfast
Re: S&D showing Virtumonde.snd but can't remove it [Re: TheHoodedClaw]
      #441563 - Fri Nov 06 2009 12:00 PM
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Please download Malwarebytes' Anti-Malware from Here.

Double Click mbam-setup.exe to install the application.
  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Quick Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy&Paste the entire report in your next reply along with a fresh HJT log.

Extra Note:

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediatly.

--------------------
IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.

When the only tool you own is a hammer, every problem begins to look like a nail.

Post Extras: Print Post   Remind Me!   Notify Moderator  
TheHoodedClaw
regular


Reg'd: Sun
Posts: 103
Re: S&D showing Virtumonde.snd but can't remove it [Re: bricat]
      #441592 - Fri Nov 06 2009 08:35 PM
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Hi Bricat and thanks for your help. Following a re-start, here are the logs:

Malwarebytes' Anti-Malware 1.41
Database version: 3112
Windows 5.1.2600 Service Pack 2

7/11/2009 7:25:26 AM
mbam-log-2009-11-07 (07-25-26).txt

Scan type: Quick Scan
Objects scanned: 121572
Time elapsed: 3 minute(s), 51 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 1
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
(No malicious items detected)

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Policies\Explorer\Run\1 (Trojan.Agent) -> Quarantined and deleted successfully.

Registry Data Items Infected:
(No malicious items detected)

Folders Infected:
(No malicious items detected)

Files Infected:
C:\Documents and Settings\cgodwin\Application Data\wiaservg.log (Malware.Trace) -> Quarantined and deleted successfully.


And HJT:


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 7:32:11 AM, on 7/11/2009
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v8.00 (8.00.6001.18702)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Cisco Systems\CSAgent\bin\CSAControl.exe
C:\Program Files\Cisco Systems\CSAgent\bin\leventmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Cisco Systems\CiscoTrustAgent\ctalogd.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Cisco Systems\CiscoTrustAgent\ctapsd.exe
C:\Program Files\Cisco Systems\CiscoTrustAgent\CtaEoU.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Cisco Systems\CiscoTrustAgent\ctatransapt.exe
C:\Program Files\Symantec AntiVirus\DefWatch.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\MDM.EXE
C:\Program Files\Symantec AntiVirus\SavRoam.exe
C:\Program Files\Citrix\ICA Client\ssonsvr.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\system32\CCM\CcmExec.exe
C:\WINDOWS\system32\msiexec.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Lavasoft\Ad-Aware\AAWTray.exe
C:\WINDOWS\system32\userinit.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\Analog Devices\Core\smax4pnp.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SYMANT~1\VPTray.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Adobe\Reader\reader_sl.exe
C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
C:\Program Files\Cisco Systems\CSAgent\bin\okclient.exe
C:\Program Files\Citrix\ICA Client\pnagent.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk/ig?hl=en
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\VPTray.exe
O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
O4 - HKCU\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [Communicator] "C:\Program Files\Microsoft Office Communicator\Communicator.exe" (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\system32\CTFMON.EXE (User 'Default user')
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Reader\reader_sl.exe
O4 - Global Startup: BGInfo.lnk = C:\Program Files\BGInfo\Bginfo.exe
O4 - Global Startup: Cisco Security Agent.lnk = ?
O4 - Global Startup: Clean Access Agent.lnk = C:\Program Files\Cisco Systems\Clean Access Agent\CCAAgent.exe
O4 - Global Startup: Program Neighborhood Agent.lnk = C:\Program Files\Citrix\ICA Client\pnagent.exe
O4 - Global Startup: WinZip Quick Pick.lnk = ?
O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://intranet.lc.local
O15 - Trusted Zone: *.incite.com.au
O15 - Trusted Zone: *.leighton.com.au
O15 - Trusted Zone: http://www2.astrontech.com.au
O15 - Trusted Zone: *.crmondemand.com
O15 - Trusted Zone: *.lc.local
O15 - Trusted Zone: *.sdol.mastercard.com
O15 - Trusted Zone: *.oracle.com
O15 - Trusted Zone: *.skillport.com
O15 - Trusted Zone: *.incite.com.au (HKLM)
O15 - Trusted Zone: *.leighton.com.au (HKLM)
O15 - Trusted Zone: http://www2.astrontech.com.au (HKLM)
O15 - Trusted Zone: *.crmondemand.com (HKLM)
O15 - Trusted Zone: *.lc.local (HKLM)
O15 - Trusted Zone: *.sdol.mastercard.com (HKLM)
O15 - Trusted Zone: *.oracle.com (HKLM)
O15 - Trusted Zone: *.skillport.com (HKLM)
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.trendmicro.com/housecall/applet/html/native/x86/win32/activex/hcImpl.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedContent/vc/bin/AvSniff.cab
O16 - DPF: {5ED80217-570B-4DA9-BF44-BE107C0EC166} (Windows Live Safety Center Base Module) - http://cdn.scan.onecare.live.com/resource/download/scanner/wlscbase8942.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1254991792937
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedContent/common/bin/cabsa.cab
O16 - DPF: {9191F686-7F0A-441D-8A98-2FE3AC1BD913} (ActiveScan 2.0 Installer Class) - http://acs.pandasoftware.com/activescan/cabs/as2stubie.cab
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab
O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} (Windows Live Hotmail Photo Upload Tool) - http://gfx1.hotmail.com/mail/w4/pr01/photouploadcontrol/MSNPUpld.cab
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: Domain = lc.local
O17 - HKLM\Software\..\Telephony: DomainName = lc.local
O17 - HKLM\System\CS1\Services\Tcpip\Parameters: Domain = lc.local
O20 - AppInit_DLLs: csauser.dll
O20 - Winlogon Notify: PAStates - C:\WINDOWS\SYSTEM32\PAStates.dll
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Cisco Security Agent (CSAgent) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\CSAgent\bin\CSAControl.exe
O23 - Service: Cisco Trust Agent EOU Daemon (CtaEoU) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\CiscoTrustAgent\CtaEoU.exe
O23 - Service: Cisco Trust Agent Logger Daemon (ctalogd) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\CiscoTrustAgent\ctalogd.exe
O23 - Service: Cisco Posture Server Daemon (ctapsd) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\CiscoTrustAgent\ctapsd.exe
O23 - Service: Cisco Systems, Inc. CTA Posture State Daemon (ctatransapt) - Cisco Systems, Inc. - C:\Program Files\Cisco Systems\CiscoTrustAgent\ctatransapt.exe
O23 - Service: Symantec AntiVirus Definition Watcher (DefWatch) - Symantec Corporation - C:\Program Files\Symantec AntiVirus\DefWatch.exe
O23 - Service: Workstation lanmanworkstationPolicyAgent (lanmanworkstationPolicyAgent) - Unknown owner - C:\WINDOWS\system32\1041a.exe (file missing)
O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe
O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE
O23 - Service: OracleOraHome92ClientCache - Unknown owner - C:\ORACLE\ora92\BIN\ONRSD.EXE
O23 - Service: SAVRoam (SavRoam) - symantec - C:\Program Files\Symantec AntiVirus\SavRoam.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec AntiVirus - Symantec Corporation - C:\Program Files\Symantec AntiVirus\Rtvscan.exe

--
End of file - 10323 bytes

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bricatModerator
HijackThis Helper


Reg'd: Wed
Posts: 31982
Loc: belfast
Re: S&D showing Virtumonde.snd but can't remove it [Re: TheHoodedClaw]
      #441606 - Fri Nov 06 2009 11:28 PM
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1. Run Spybot-S&D in Advanced Mode.
2. If it is not already set to do this Go to the Mode menu select "Advanced Mode"
3. On the left hand side, Click on Tools
4. Then click on the Resident Icon in the List
5. Uncheck "Resident TeaTimer" and OK any prompts.
6. Restart your computer.
Teatimer can stop HJT from working correctly.


Rerun HJT,and put a checkmark beside these :-

O2 - BHO: (no name) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - (no file)
O23 - Service: Workstation lanmanworkstationPolicyAgent (lanmanworkstationPolicyAgent) - Unknown owner - C:\WINDOWS\system32\1041a.exe (file missing)

now close all windows and browsers and click FIX CHECKED

DISABLE SYSTEM RESTORE
To flush out infected restore points.
Then restart your system restore.(same page).then create a new restore point :-

click START\ALL PROGRAMS\ACCESSORIES\SYSTEM TOOLS\SYSTEM RESTORE. click on "create new restore point"
click on NEXT and follow the prompts.

this is to ensure that if you have to do a system restore in the future that you don't get all the infections reinstalled again.

Then :-

Download and scan with CCleaner
  1. CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation.
    IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free or Slim versions instead of the Standard Build.
  2. Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
    Then select "Cookies"
    Move any cookies you wish to retain, e.g. login cookies, in the left-hand window to the right-hand window by highlighting them and clicking the right arrow in the centre.

  3. Then select the items you wish to clean up.
    In the Windows Tab:

    • Clean all entries in the "Internet Explorer" section.
    • Clean all the entries in the "Windows Explorer" section.
    • Clean all entries in the "System" section.
    • Clean all entries in the "Advanced" section.
    • Clean any others that you choose.


    In the Applications Tab:

    • Clean all entries in the Mozilla Firefox Section.
    • Clean all in the Opera section if you use it.
    • Clean Sun Java in the Internet Section.
    • Clean any others that you choose.


  4. Click the "Run Cleaner" button.
  5. A pop up box will appear advising this process will permanently delete files from your system.
  6. Click "OK" and it will scan and clean your system.
  7. Click "exit" when done.


then DEFRAG your C:\ drive.

to help speed up your system.

then let us know how the computer is running.


HOW DID I GET INFECTED

--------------------
IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.

When the only tool you own is a hammer, every problem begins to look like a nail.

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TheHoodedClaw
regular


Reg'd: Sun
Posts: 103
Re: S&D showing Virtumonde.snd but can't remove it [Re: bricat]
      #442111 - Sun Nov 15 2009 03:40 AM
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Hi Bricat. Sorry for the delay, I wanted to make sure things were running ok - and they are. Thanks very much for your help.

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bricatModerator
HijackThis Helper


Reg'd: Wed
Posts: 31982
Loc: belfast
Re: S&D showing Virtumonde.snd but can't remove it [Re: TheHoodedClaw]
      #442121 - Sun Nov 15 2009 09:31 AM
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that's good to hear.

happy to help.

--------------------
IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.

When the only tool you own is a hammer, every problem begins to look like a nail.

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