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2woods
regular
Reg'd: Fri
Posts: 25
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Please check my Hijackthis log as my computer is running very slow and eratic. My email program keeps reverting to a grey screen when logging on. I don't know if this is relevant to my problems, just thought I would mention it. Thanks in advance.
Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 00:01:57, on 06/11/2009 Platform: Windows XP SP3 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16915) Boot mode: Normal
Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\csrss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe C:\Program Files\Alwil Software\Avast4\ashServ.exe C:\WINDOWS\Explorer.EXE C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe D:\Brother\InkSaver.exe C:\Program Files\Brother\ControlCenter2\brctrcen.exe C:\Program Files\ThreatFire\TFTray.exe C:\WINDOWS\System32\brsvc01a.exe C:\WINDOWS\system32\spoolsv.exe C:\WINDOWS\System32\brss01a.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Java\jre6\bin\jqs.exe C:\Program Files\CDBurnerXP\NMSAccessU.exe C:\Program Files\PC Tools Firewall Plus\FWService.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\ThreatFire\TFService.exe C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe C:\Program Files\Alwil Software\Avast4\ashWebSv.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe C:\Program Files\BumpTop\BumpTop.exe C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe E:\Program Files\East-Tec Eraser 2008\etRiskMon.exe C:\WINDOWS\System32\alg.exe C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe C:\WINDOWS\system32\wbem\wmiprvse.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.myheritage.com R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://search.myheritage.com R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page = C:\WINDOWS\PCHealth\HelpCtr\System\panels\blank.htm R3 - URLSearchHook: MHURLSearchHook Class - {1C4AB6A5-595F-4e86-B15F-F93CCE2BBD48} - C:\Program Files\Family Toolbar\tbhelper.dll O2 - BHO: MHTBPos00 - {0C37B053-FD68-456a-82E1-D788EE342E6F} - C:\Program Files\Family Toolbar\tbcore3.dll O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - E:\Program Files\Spybot - Search & Destroy\SDHelper.dll O2 - BHO: RoboForm - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.1.1309.3572\swg.dll O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll O3 - Toolbar: &RoboForm - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll O3 - Toolbar: Family Toolbar - {FD2FD708-1F6F-4B68-B141-C5778F0C19BB} - C:\Program Files\Family Toolbar\tbcore3.dll O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe O4 - HKLM\..\Run: [00PCTFW] "C:\Program Files\PC Tools Firewall Plus\FirewallGUI.exe" -s O4 - HKLM\..\Run: [InkSaver] D:\Brother\InkSaver.exe hide O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl05a\BrStDvPt.exe O4 - HKLM\..\Run: [ControlCenter2.0] C:\Program Files\Brother\ControlCenter2\brctrcen.exe /autorun O4 - HKLM\..\Run: [ThreatFire] C:\Program Files\ThreatFire\TFTray.exe O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "E:\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript O4 - HKLM\..\Run: [Family Tree Builder Update] E:\Program Files\MyHeritage\Bin\FTBCheckUpdates.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [RoboForm] "C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe" O4 - HKCU\..\Run: [Eraser RiskMonitor] "E:\Program Files\East-Tec Eraser 2008\Launch.exe" "E:\Program Files\East-Tec Eraser 2008\etRiskMon.exe" O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user') O4 - Startup: Reboot.exe O4 - Global Startup: BumpTop.lnk = C:\Program Files\BumpTop\BumpTop.exe O4 - Global Startup: Status Monitor.lnk = C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe O8 - Extra context menu item: Customize Menu - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O8 - Extra context menu item: Fill Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html O8 - Extra context menu item: RoboForm Toolbar - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html O8 - Extra context menu item: Save Forms - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html O9 - Extra button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html O9 - Extra 'Tools' menuitem: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html O9 - Extra button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html O9 - Extra 'Tools' menuitem: Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html O9 - Extra button: BT Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\WINDOWS\System32\shdocvw.dll O9 - Extra button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html O9 - Extra 'Tools' menuitem: RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - file://C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra 'Tools' menuitem: Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - E:\Program Files\Spybot - Search & Destroy\SDHelper.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O15 - ProtocolDefaults: '@ivt' protocol is in My Computer Zone, should be Intranet Zone O15 - ProtocolDefaults: 'file' protocol is in My Computer Zone, should be Internet Zone O15 - ProtocolDefaults: 'ftp' protocol is in My Computer Zone, should be Internet Zone O15 - ProtocolDefaults: 'http' protocol is in My Computer Zone, should be Internet Zone O15 - ProtocolDefaults: 'https' protocol is in My Computer Zone, should be Internet Zone O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab O16 - DPF: {FFB3A759-98B1-446F-BDA9-909C6EB18CC7} (PCPitstop Exam) - http://utilities.pcpitstop.com/Optimize3/pcpitstop2.dll O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - ALWIL Software - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe O23 - Service: avast! Antivirus - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashServ.exe O23 - Service: avast! Mail Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe O23 - Service: avast! Web Scanner - ALWIL Software - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe O23 - Service: BrSplService (Brother XP spl Service) - brother Industries Ltd - C:\WINDOWS\System32\brsvc01a.exe O23 - Service: Google Update Service (gupdate1c9fceaaf31cf56) (gupdate1c9fceaaf31cf56) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe O23 - Service: Google Software Updater (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe O23 - Service: NMSAccessU - Unknown owner - C:\Program Files\CDBurnerXP\NMSAccessU.exe O23 - Service: PC Tools Firewall Plus (PCToolsFirewallPlus) - PC Tools - C:\Program Files\PC Tools Firewall Plus\FWService.exe O23 - Service: SiSoftware Deployment Agent Service (SandraAgentSrv) - SiSoftware - E:\SiSoftware Sandra Lite 2009.SP3c\RpcAgentSrv.exe O23 - Service: ThreatFire - PC Tools - C:\Program Files\ThreatFire\TFService.exe
-- End of file - 9467 bytes
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 31982
Loc: belfast
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Open a blank notepad.
Copy the BOLD text below to the blank NOTEPAD.
call it FIX.REG --- (where it says FILE NAME)
save it to your desktop.----(at the top where it says SAVE IN, click the drop down menu and select DESKTOP)
save as "all files" ---- (where it says SAVE AS TYPE click the drop down menu and choose ALL FILES)
on your desktop double click on FIX.REG and allow it to merge with the registry when it asks.
Windows Registry Editor Version 5.00
[-HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\ProtocolDefaults]
[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\ProtocolDefaults] @="" "http"=dword:00000003 "https"=dword:00000003 "ftp"=dword:00000003 "file"=dword:00000003 "@ivt"=dword:00000001 "shell"=dword:00000000
[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\ProtocolDefaults]
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\ZoneMap\ProtocolDefaults] @="" "http"=dword:00000003 "https"=dword:00000003 "ftp"=dword:00000003 "file"=dword:00000003 "@ivt"=dword:00000001 "shell"=dword:00000000
Then :-
Download and scan with CCleaner - CCleaner installs the Yahoo Toolbar as an option which IS checkmarked by default during the installation.
IF you do NOT want it, REMOVE the checkmark when provided with the option OR download the toolbar-free or Slim versions instead of the Standard Build.
- Before first use, select Options > Advanced and UNCHECK "Only delete files in Windows Temp folder older than 48 hours"
Then select "Cookies" Move any cookies you wish to retain, e.g. login cookies, in the left-hand window to the right-hand window by highlighting them and clicking the right arrow in the centre.
- Then select the items you wish to clean up.
In the Windows Tab:
• Clean all entries in the "Internet Explorer" section. • Clean all the entries in the "Windows Explorer" section. • Clean all entries in the "System" section. • Clean all entries in the "Advanced" section. • Clean any others that you choose.
In the Applications Tab:
• Clean all entries in the Mozilla Firefox Section. • Clean all in the Opera section if you use it. • Clean Sun Java in the Internet Section. • Clean any others that you choose.
- Click the "Run Cleaner" button.
- A pop up box will appear advising this process will permanently delete files from your system.
- Click "OK" and it will scan and clean your system.
- Click "exit" when done.
then DEFRAG your C:\ drive.
to help speed up your system.
then let us know how the computer is running.
-------------------- IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.
When the only tool you own is a hammer, every problem begins to look like a nail.
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2woods
regular
Reg'd: Fri
Posts: 25
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Thanks very much. My PC is running a lot faster now. I still have one problem though but I'll post it in the right place.
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 31982
Loc: belfast
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Happy to help
-------------------- IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.
When the only tool you own is a hammer, every problem begins to look like a nail.
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