I am having a problem with sound on my computer - some times it works and sometimes it doesn't. I have updated the driver for Realtek AC97 Audio but I am still having an intermittent problem. Also, when the sound goes, videos in Youtube don't play properly and look a bit 'jerky'. I have uninstalled and reinstalled Flash Player 10 also. Is there anything else I can try? I am using a Toshiba Satellite laptop and Windows XP.
Just an update - I now have a yellow triangle and exclamation mark beside the Realtek AC97 Audio driver in device manager. When I click on properties it says This device cannot start (code 10). Can anyone help with this please?
Thanks for your help - I tried to download and run the driver you suggested. However, when it gets to about 80% installed I get a message saying 'Tool for driver update has encountered a problem and needs to close.' I click on don't send a report and then it appears to finish installing. I am getting some sound however when I play something for example in itunes it sounds distorted. I have a feeling the driver has not installed properly due to the error message.
Hi - I tried that. I had sound earlier immediately after I installed the driver again but after shutting down and starting up just now there is now no sound! According to device manager Realtek ac97 audio is working ( there is no exclamation mark) but it clearly isn't. Could it be something other than the driver?