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Travelman
regular
Reg'd: Sun
Posts: 773
Loc: Shropshire
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Hi All
I have had several attempts to install Firefox the install runs okay but when I click on the Firefox icon I get the following dialog box,
The conection was reset while the page was loading
The site could be temporily unavailable or busy
If your computer is protected by a firewall or proxcy make sure that Firefox is permitted to access the Web"
Would some one be kind enough to help me go about solving this problem with out being to technical
Thanks
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My Setups are, Windows XP, SP3 IE 7, AVG, Firewall. Aol. Google. Yahoo.Firefox 3.5.
Thanks from Travelman
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Madeline
regular
Reg'd: Wed
Posts: 15411
Loc: Gallifrey
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Is there anything useful here? Those are unusual messages to get before the browser even opens. Have a look here too.
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"Power tends to corrupt, and absolute power corrupts absolutely." Lord Acton, 1887.
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Travelman
regular
Reg'd: Sun
Posts: 773
Loc: Shropshire
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Hi Madeline,. Tried all your suggetionn but not change at one instance I did get a couple of pages of Firefox but it never lasted I have even Uninstalled Firefox again tried disabling the firewall but no change just gets as far as the Icon on desktop click it and the dialog box appears with the same messagw i think it must be getting blocked by a Proxy but got no idea about them in any case thanks for your efforts
Travelman
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My Setups are, Windows XP, SP3 IE 7, AVG, Firewall. Aol. Google. Yahoo.Firefox 3.5.
Thanks from Travelman
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Madeline
regular
Reg'd: Wed
Posts: 15411
Loc: Gallifrey
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Hi Travelman,
The only other thing I can suggest is that you post your problem on the Firefox Support forum which allows anonymous/guest posting, so you don't have to register if you don't want to.
There are people there who are very knowledgeable about Firefox and hopefully they will be able to help you to solve your problem.
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"Power tends to corrupt, and absolute power corrupts absolutely." Lord Acton, 1887.
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Travelman
regular
Reg'd: Sun
Posts: 773
Loc: Shropshire
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Madeline, Thanks for your help but my IT man called today I can not tell you what he did but Firefox is now working okay and I managed to install it on this laptop and again its working okay.
many thanks travelman.
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My Setups are, Windows XP, SP3 IE 7, AVG, Firewall. Aol. Google. Yahoo.Firefox 3.5.
Thanks from Travelman
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Madeline
regular
Reg'd: Wed
Posts: 15411
Loc: Gallifrey
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That's good to know. The main thing is that you've now got Firefox working properly. Thanks for letting me know. 
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"Power tends to corrupt, and absolute power corrupts absolutely." Lord Acton, 1887.
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