|
|
Almohunt
regular
Reg'd: Fri
Posts: 133
Loc: Hampshire, UK
|
|
Hi All,
Today I have re-installed vista on my PC and then I did all the vista updates (incl SP2) and now my DVD drive does not work??
It does not show up in My Computer and on device manager is says:
"Windows cannot start this hardware device because its configuration information (in the registry) is incomplete or damaged. (Code 19)"
I have been to HP and Compaq to look for updates and found a firmware update which does not work (I asume thats because it cant find the device)
I have also done a google search and come up with nothing.
So I would be very great full if someone could please help.
Thankyou very much in advance,
Alan.
--------------------
The pursuit of happiness is a most ridiculous phrase; if you pursue happiness you'll never find it, but a good place to start is Google.
(By Almohunt)
|
|
mgmcc
regular
Reg'd: Thu
Posts: 1105
Loc: Dundee, Scotland
|
|
You could try uninstalling the drive from within Device Manager, reboot, let Windows "find new hardware" and reinstall the drive. That might put the correct settings back into the registry.
--------------------
-
Mike
|
Almohunt
regular
Reg'd: Fri
Posts: 133
Loc: Hampshire, UK
|
|
Thanks for the suggestion but I have already tried that.
--------------------
The pursuit of happiness is a most ridiculous phrase; if you pursue happiness you'll never find it, but a good place to start is Google.
(By Almohunt)
|
greysts
regular
Reg'd: Thu
Posts: 19289
Loc: Colchester
|
|
As you found the firmware update on the HP site do they have a driver update available? As it's an HP machine they normally supply a CD with all the installed drivers. Did you not get one?
|
Almohunt
regular
Reg'd: Fri
Posts: 133
Loc: Hampshire, UK
|
|
They didn't have a driver update.
I didn't get a CD with my PC but made a Compaq Recovery Disk Set the day I got the PC so the driver(s) should be somewhere on the disks but as its my DVD drive that doesn't work I can't get the driver(s).
If I was able to use a friends PC I wouldn't even know what files I would need to copy to a memory card to get the drive working again?
--------------------
The pursuit of happiness is a most ridiculous phrase; if you pursue happiness you'll never find it, but a good place to start is Google.
(By Almohunt)
|
greysts
regular
Reg'd: Thu
Posts: 19289
Loc: Colchester
|
|
This any good to you?
|
Almohunt
regular
Reg'd: Fri
Posts: 133
Loc: Hampshire, UK
|
|
Thanks for the link, I have my drive working again now 
Thanks again,
Alan.
--------------------
The pursuit of happiness is a most ridiculous phrase; if you pursue happiness you'll never find it, but a good place to start is Google.
(By Almohunt)
|
greysts
regular
Reg'd: Thu
Posts: 19289
Loc: Colchester
|
|
Excellent.
|
Previous
Index
Next
Threaded
Edit
Reply
Quote
