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RayH
new user
Reg'd: Sun
Posts: 1
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Im having having problems loosing my Broadband connection.
Im connected to Tiscali via a Speedtouch modem and using Win XP on my PC.
I have tried reinstalling the Tiscali software, a different filter and checked that the Idle disconnect time is set to never.
This is what happens –
-Using internet via Firefox or Safari.
-Then a after a while, not always the same amount of time.
-Go to say Google home page to start a new search. On screen is a message ‘Address not found, have you enter correct etc’.
- Have notice that when unable to connect, that the ‘2 screens’ icon is still on the bottom bar and that the Panda AV has been downloading (not every time it disconnects).
-Tried disconnecting Broadband connection and redialling, but still get same message when I try to connect to Google.
-Can only get connection back by rebooting PC.
Recently had been using the PC for a long time without being connected to Broadband.
-Tried to connect to Tiscali.
- Message ‘cannot connect to phone book entry’. Error 756 : this connection is already being dialled.
-Then ‘failed to connect to server POP3 Tiscali co uk.
-Had to reboot PC to connect to Tiscali.
Any one any ideas please?
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mgmcc
regular
Reg'd: Thu
Posts: 1109
Loc: Dundee, Scotland
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Not a solution to your problem, but it might be worth asking Tiscali if they will replace your USB Modem with a "Modem/Router" (for free!). ISPs normally supply Routers rather than USB Modems these days because (a) there were driver problems using USB Modems with Vista and (b) many users need a router to connect more than one computer to the internet.
When you use a Router, it is the Router and not the PC which establishes the connection to the ISP. Any computers connected to the Router then get their internet access over the LAN from the Router. This should give more reliable connections.
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Mike
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gannite6364
new user
Reg'd: Fri
Posts: 6
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I am with PIPEX(TISCALI) the only thing they have supplied was a Speedtouch 330 usb modem. When i asked about a router they said i would have to buy one at a cost of £29.00 so i went out and brought a Speedtouch 516 v6 for £14.00.
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Sandhound
regular
Reg'd: Fri
Posts: 535
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G'day RayH.
The stepmum is with Tiscali and they supplied her with a Wireless ADSL2/2+ Modem Router when she signed up with them.
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sandhound.co.uk
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