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LIVO
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USED CCLEANER: RESULT: CABLE CONNECTION TO INTERNET NOT FUNCTIONING
      #437661 - Thu Aug 27 2009 03:09 AM

I cleaned my desktop computer ( that is connected to my router with a cable) with CCLEANER
RESULT: INTERNET connection lost, with the message in my task bar saying that the cable is disconnected. It is not.
Any suggestions please?


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mgmcc
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Re: USED CCLEANER: RESULT: CABLE CONNECTION TO INTERNET NOT FUNCTIONING [Re: LIVO]
      #437662 - Thu Aug 27 2009 07:41 AM

Try running System Restore back to a point when it was working properly. Ccleaner shouldn't normally affect your ethernet connection, unless you've used its registry cleaning option and that's messed things up.

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Mike


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LIVO
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Re: USED CCLEANER: RESULT: CABLE CONNECTION TO INTERNET NOT FUNCTIONING [Re: mgmcc]
      #437707 - Fri Aug 28 2009 01:58 PM

Thank you for your reply
Yes I did "clean" the Registry
However, I also cleaned the Registry on another PC and its internet connection
functions


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mgmcc
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Re: USED CCLEANER: RESULT: CABLE CONNECTION TO INTERNET NOT FUNCTIONING [Re: LIVO]
      #437748 - Sat Aug 29 2009 07:43 AM

When cleaning the registry, Ccleaner gives you the option to backup the relevant keys before making alterations. Did you let it create this (.reg) backup file? If so, double click it to restore the original registry settings.

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Mike


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LIVO
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Re: USED CCLEANER: RESULT: CABLE CONNECTION TO INTERNET NOT FUNCTIONING [Re: mgmcc]
      #437795 - Sun Aug 30 2009 02:56 PM

Unfortunately NO!
I did not create a backup


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mgmcc
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Reg'd: Thu
Posts: 1109
Loc: Dundee, Scotland
Re: USED CCLEANER: RESULT: CABLE CONNECTION TO INTERNET NOT FUNCTIONING [Re: LIVO]
      #437803 - Sun Aug 30 2009 03:45 PM

"I did not create a backup "

I'm sure you will next time!

If "System Restore" back to before the problem arose doesn't fix it, go into Device Manager and Uninstall the network adapter. Then reboot so that Windows "finds new hardware" and reinstalls the adapter. See if that works.

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Mike


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