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chezandbilly
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video/audio files
      #437286 - Fri Aug 21 2009 08:11 PM
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I receive emails with video/audio attachments. When I view the video, the colours and shapes are totally distorted. They look quite psychodelic (?) but quite impossible to watch. I have deleted Media Player 10 and downloaded Windows Media Player 11 again but I still have the same problem. I am using XP Home with all the service packs. Any ideas ?
Chezandbilly

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RichieP
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Re: video/audio files [Re: chezandbilly]
      #437298 - Fri Aug 21 2009 10:25 PM
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You might not have the necessary codecs installed.

Download and install VLC Media Player and see if they work OK using that.

--------------------
OK OK I can't go any faster! aaaaaaaaaaaagh!

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chezandbilly
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Posts: 7
Re: video/audio files [Re: RichieP]
      #437633 - Wed Aug 26 2009 07:34 PM
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Hi, Ritchie P,
I checked and I do have VLC Media Player installed. Re-installed it but still no joy. John

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RichieP
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Re: video/audio files [Re: chezandbilly]
      #437653 - Wed Aug 26 2009 10:15 PM
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Download and install the Full K-Lite Codec Pack

Install the bundled Media Player Classic and see if that plays them.

--------------------
OK OK I can't go any faster! aaaaaaaaaaaagh!

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chezandbilly
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Reg'd: Thu
Posts: 7
Re: video/audio files [Re: RichieP]
      #437684 - Thu Aug 27 2009 08:42 PM
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Hello again Ritchie P, I downloaded the full pack as suggested. Regretfully, it did not work. So, it looks like I am stuck with this problem. I will continue to forward them to my wife`s computer and view them there. Thanks for your interest.
John

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RichieP
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Re: video/audio files [Re: chezandbilly]
      #437693 - Thu Aug 27 2009 10:15 PM
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very strange.

What are you playing them with on her computer?

--------------------
OK OK I can't go any faster! aaaaaaaaaaaagh!

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chezandbilly
new user


Reg'd: Thu
Posts: 7
Re: video/audio files [Re: RichieP]
      #437741 - Fri Aug 28 2009 08:44 PM
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Windows Media Player,. the same as I have. We both use XP Home.
John

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