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mw1
regular
Reg'd: Wed
Posts: 481
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hi all,
I was thinking about signing up for BT Vision.
I rang the sales people to enquire what I was getting and what the option
were for me.
All seemed ok and I was interested to give it a go, the sales person
said they would do a speed check on my phone line to see if my broadband
connection was sufficient.
They said that I needed at least 2MBps and I was only getting 0.5 Mbps.
No surprises there.
They suggested that I fitted what they called a broadband accelerator (otherwise know as an Iplate).
I ordered one from BT, received an email saying my order was being processed and would take up to 4 weeks.
Arrived 2 days later ???
Took 5 minutes to fit.
Since then I have been monitoring my line speed, using BB max and speedtester .net and the leaflet that came with the accelerator suggested www.speedtester.bt.com.
Since I fitted it 2 days ago my average speed before was 1.2Mbps if lucky, now it ranges from 3.8Mbps to 5.3Mbps ??
I rang BT back to arrange for BT Vision, they did the line test and said that I am only getting 0.5Mbps ???
Weird or what !!
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wildthing666
regular
Reg'd: Fri
Posts: 3972
Loc: Micklefield Leeds
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No doubt they were reading from a script, I was told I could only get a connection speed of 256kbp/s but was offered BT vision when I signed up to BT last year
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Carers voices
carers poverty protest
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