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mystery
new user
Reg'd: Wed
Posts: 5
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after buying this I have found that this model is being discontinued and am concerned that after speaking to Samsung's technical support about the probs I am having with the phone they said there is a fault on the phone's software. The retailer is very reluctant to exchange it saying there will probably be a fault on the whole of the batch, and basically I should put up and shut up. Anyone else had probs with theirs plse?
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Sandhound
regular
Reg'd: Fri
Posts: 533
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G'day mystery.
Quote:
after speaking to Samsung's technical support about the probs I am having with the phone they said there is a fault on the phone's software. The retailer is very reluctant to exchange it saying there will probably be a fault on the whole of the batch, and basically I should put up and shut up.
If the equipment sold, is not fit for what it is intended for, ie in your case a software problem, then it is up to the retailer to rectify the problem as he/she sold it to you as working correctly.
If they won't, then ask for a full CASH/C-CARD refund.
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