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Denisimo
regular
Reg'd: Wed
Posts: 874
Loc: East Sussex UK
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I have a friend with a dell laptop. She was having problems with the trojan Win32/yektel.a O/S is vista but until I managed to install SP 1 would not connect to internet. Can now get on line but can anyone advise me how to remove the trojan?
Your help would be much appreciated. Please allow for the fact that I'm not familiar with Vista
Regards Denisimo
-------------------- I don't trust Camels, or anyone else who can go for a week without a drink.
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 31986
Loc: belfast
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Please download Malwarebytes' Anti-Malware from Here
Double Click mbam-setup.exe to install the application.- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish,so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
Extra Note: If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
P.S
If there are multiple user accounts on this computer MBAM will need to be run (a quick
-------------------- IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.
When the only tool you own is a hammer, every problem begins to look like a nail.
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Denisimo
regular
Reg'd: Wed
Posts: 874
Loc: East Sussex UK
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Thanks Bricat will report back on result. Your help is very much appreciated,
Regards denisimo
-------------------- I don't trust Camels, or anyone else who can go for a week without a drink.
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Denisimo
regular
Reg'd: Wed
Posts: 874
Loc: East Sussex UK
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Ran Mbam found 240 infected / corrupted files and I deleted them. Needed to replace one as it was the W Lan card sotware which I downloaded from Dell. All seems fine now ran Avast and all seems clear.
Thanks again, Denisimo
-------------------- I don't trust Camels, or anyone else who can go for a week without a drink.
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 31986
Loc: belfast
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glad you're sorted
-------------------- IF I HAVE SAVED YOU MONEY, PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST MALWARE.
When the only tool you own is a hammer, every problem begins to look like a nail.
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