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mal23
regular
Reg'd: Sun
Posts: 239
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My sister without me knowing has just signed up for southern electrics broadband package. It took a month for them to send the router. Will it work will it heck. Tried everything. She has a brand new lap top which works well on my sons wi-fi conection. so know computor is ok. She signed a 18 month contract. If this will not work from day 1,can she cancel the contract under curent rules and regs?
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greysts
regular
Reg'd: Thu
Posts: 19278
Loc: Colchester
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Has your sister spoken to Southern Electric to tell them of the problems? Does she want to stay with them or are you trying to get out of the contract?
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mal23
regular
Reg'd: Sun
Posts: 239
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Hi they we not very helpful at first then my son had a talk with them and they have tweaked at their end putting the downlad speed up from 56 kps to 3.7 kps so hopefully sorted.
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