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nick_dewhurst
new user
Reg'd: Sun
Posts: 16
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Quote:
What sort of things do you want to do with your scanner?
I purchased a PCL-3000flatbed scanner time ago. It works fine, but when I install it it disables some other functions of my computer; When I click on 'My Computer' - 'Folders' - 'Local Disk (C:)' I get the 'searching flashlight' for two or three minutes at each step.
The only way round this problem seems to be to create a restore point, install the scanner, do my scanning, and then do a 'System Restore'.
My system is MS Windows XP, Home Edition. My computer is an Intel (R), Celeron (K) CPU, 3.20GHz.
What am I doing wrong?
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putasolutions
regular
Reg'd: Tue
Posts: 12276
Loc: Infinity and beyond
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Try uninstalling the current scanning software, reinstall without the scanner being plugged in, using the latest driver. The PCL 3000 is a Mustek 1248 UB, and the driver can be found here
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"Only the stupid don't ask questions."
My piccies
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nick_dewhurst
new user
Reg'd: Sun
Posts: 16
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I want to scan documents and pictures, mainly for sending by e-mail.
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nick_dewhurst
new user
Reg'd: Sun
Posts: 16
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Thanks. As I remember, I did try installing the software without connecting the scanner, but the computer wouldn't allow it. I'll try downloading the 1248 UB driver, as suggested, and try again.
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nick_dewhurst
new user
Reg'd: Sun
Posts: 16
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I've tried uninstalling the PCL 3000 software, and installing the Mustek 1248 UB driver software, but the same thing happens.
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putasolutions
regular
Reg'd: Tue
Posts: 12276
Loc: Infinity and beyond
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Have you tried a different USB port?
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"Only the stupid don't ask questions."
My piccies
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nick_dewhurst
new user
Reg'd: Sun
Posts: 16
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Yes, I've tried both USB ports on the front of the computer, and two on the back - same result. I've even tried installing the software to a memory stick - same result.
As I said in my first posting, I can get round the problem by waiting until I have several items to scan, creating a restore point, installing the scanner, scanning, then doing a 'System Restore'. It's a pain, but it works.
The sacnner itself works fine - very easy to operate.
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