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mal23
regular
Reg'd: Sun
Posts: 214
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hi, Downloaded microsoft and adobe 8 latest updates. Intalled. Then nothing worked., was unable to access web or use email.Disconeccted broadband switched to dial up with same result. Used system restore and went back 1 day. All now working. Any advice please.? As I would like to keep up todate with the updates.
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ourstanley
regular
Reg'd: Sun
Posts: 7916
Loc: Yorkshire, England
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See anything familiar ...
Quote:
I did not notice any problems with 951748. However I read elsewhere that the problem occurs in combination with the ZoneAlarm firewall; do you have ZA installed?
I also heard that ZoneLabs and Microsoft are working on a solution for the problem. As a temporary circumvention, changing the Internet Zone firewall slider to "Medium" instead of "High" will allow normal network access.
http://www.dozleng.com/updates/index.php?showtopic=18783&hl=
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ESET Smart Security - Maxthon Browser - Calendar of Updates - Folding@Home - RSS Bandit - HostsMan - Malwarebytes Anti-Malware - Glary Utilities - Revo Uninstaller - Secunia PSI
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mal23
regular
Reg'd: Sun
Posts: 214
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Hi/ Using ZA for firewall checked settings and are already on medium. I over came problem by doing system restore to yesterday.
Some forums are saying the problem occurs only on certain internet suppliers,virgin being one ,which is what i use. I found it locked up even when trying dial up.
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ourstanley
regular
Reg'd: Sun
Posts: 7916
Loc: Yorkshire, England
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Looks like a problem for M$, ZA & your ISP to sort out. Sorry it didn't fit the bill.
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ESET Smart Security - Maxthon Browser - Calendar of Updates - Folding@Home - RSS Bandit - HostsMan - Malwarebytes Anti-Malware - Glary Utilities - Revo Uninstaller - Secunia PSI
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SteveD
regular
Reg'd: Thu
Posts: 525
Loc: Belgium
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I have had the same problem (my ISP is Belgacom in Belgium). These are the updates:
Security Update for Windows XP (KB951748)
Windows Malicious Software Removal Tool - July 2008 (KB890830)
Also for me a System Restore to yesterday fixed the problem. The yellow, shield-shaped icon keeps reappearing, of course.
Anyone else with the problem?
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Knowledge is knowing a tomato is a fruit; wisdom is knowing not to put one in a fruit salad
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 28620
Loc: belfast
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I'm with VIRGIN , i use zonealarm, i installed 951748 and have had no problems.
so i don't think virgin is part of the problem. more likely the settings in zonealarm
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MY HELP IS FREE,BUT PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST SPYWARE.
 
You don't stop laughing when you get old, you get old when you stop laughing! 
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XEyedBear
regular
Reg'd: Thu
Posts: 35
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There is an article on M$ 'Black Tuesday' update on The Register (www.theregister.co.uk) today. My reading of it is that M$ are pointing the finger at ZA (they would, wouldn't they?). ISPs are not the cause. You have a choice of backing out the update or getting another firewall - even temporarily (as in 30 day trial).
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cromwell1230
regular
Reg'd: Mon
Posts: 131
Loc: UK
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Quote:
I'm with VIRGIN , i use zonealarm, i installed 951748 and have had no problems.
 I'm with VIRGIN, i use zonealarm 7.0.470.000, I installed MS update 951748 and have problem connecting to the internet via IE and/or Firefox.
I called up Virgin support and they told me the problem is with ZA and that they've been having high volume calls regarding connectivity problems and mostly it is ZA users. I bravely surf the net with my ZA shutdown and I came to know thru ZA Users Forum that indeed problem started with update 951748 which ZA recommends to be uninstalled as a workaround to get connectivity again until MS fixes the problem. I, however, just lowered the slider from High to Medium on the Internet Zone Security setting of ZA(workaround suggested by MS) and thus I am now able to connect to the net.
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Philips MT2700,Windows XP MCE(SP3),IE7 & FireFox3(default),HostsMan,AVG Free 8,CCleaner,MBAM,SUPERAntispyware,F-Secure BlackLight AntiRootKit,ZoneAlarm Free 7.0.483
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 28620
Loc: belfast
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zonealarm say remove the update
microsoft say adjust the zonealarm settings.
one of them will eventually have to bite the bullet,and do something .
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MY HELP IS FREE,BUT PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST SPYWARE.
You don't stop laughing when you get old, you get old when you stop laughing!
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heidi
regular
Reg'd: Sun
Posts: 287
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Quote:
I'm with VIRGIN , i use zonealarm, i installed 951748 and have had no problems.
so i don't think virgin is part of the problem. more likely the settings in zonealarm
Also installed KB951748, have Virgin broadband and I have no problems. I don't use ZA however.
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 28620
Loc: belfast
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I've just been talking to a user on another forum, he doesn't use zonealarm (using comodo) and he had the same problem, had to do a system restore.
the plot thickens
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MY HELP IS FREE,BUT PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST SPYWARE.
You don't stop laughing when you get old, you get old when you stop laughing!
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heres_johnny
regular
Reg'd: Sat
Posts: 214
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im on orange broadband & run comodo firewall all is fine with me after the updates... 
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 WaWA Weeeeeeeee Wa I Like
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donk
new user
Reg'd: Thu
Posts: 1
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same problem here - running zonealarm and on virgin - deleted update and all working again
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George
regular
Reg'd: Tue
Posts: 3811
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So much was done on my main computer yesterday, it's that time of the month when cleanup and backup takes place. When all was finished, including Windows latest updates, there was no access to the internet. Time to sleep on it.
Today, dug out the second computer, no problem connecting, down came Windows Updates, once installed, no connection recognised says Windows. Removed the updates and here I am.
ISP BTYahoo/ Firewall Zone Alarm.
If, as mentioned above, MS - ISP or Zone Alarm are at loggerheads at least it's one way of keeping us safe!
Oh dear! The updates are sitting waiting to be installed again. Decisions! Decisions! 
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 28620
Loc: belfast
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in zonealarm, click on OVERVIEW >> PREFERENCES >> CHECK FOR UPDATES.
install the up date for ZA.
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MY HELP IS FREE,BUT PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST SPYWARE.
You don't stop laughing when you get old, you get old when you stop laughing!
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George
regular
Reg'd: Tue
Posts: 3811
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Did just that, no update available.
Am back on board my #1 computer, removed KB941748. That cured the connection problem.
I've kept ZA on High for Internet Zone and left the pair of them fight it out!
What I have to do now is scrub the Acronis backup made yesterday and renew. Which one should I sue for wasting my computing time? 
Not been my day really, bought a new garden vac this morning, got home and the damned thing don't work!
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SteveD
regular
Reg'd: Thu
Posts: 525
Loc: Belgium
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Have a look here:
http://download.zonealarm.com/bin/free/pressReleases/2008/LossOfInternetAccessIssue.html
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Knowledge is knowing a tomato is a fruit; wisdom is knowing not to put one in a fruit salad
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shirazee
regular
Reg'd: Fri
Posts: 2181
Loc: Lancs, UK
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I'm having the same problem, but only with my Vista laptop - XP laptop & desktop are working fine
Internet is obviously connected as I can sign into MSN messenger & download updates for Avast, but nothing hapens on either Maxthon or IE, think I'll try removing the update mentioned in previous posts 
I'm with Orange & use my router firewall so the ZA isn't relevant to me either.
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Chinese Proverb - He who asks a question is a fool for a minute; he who does not remains a fool forever.
Edited by shirazee (Thu Jul 10 2008 04:54 PM)
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shirazee
regular
Reg'd: Fri
Posts: 2181
Loc: Lancs, UK
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Arghhhh!! I don't have that update listed in my uninstall updates list - the ones I have dated yesterday are: KB953432, KB953465, KB950582, KB905866, KB951978 and KB952709
Just noticed on Vista lappy that browser page has finally loaded after about 10 minutes 
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Chinese Proverb - He who asks a question is a fool for a minute; he who does not remains a fool forever.
Edited by shirazee (Thu Jul 10 2008 05:00 PM)
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shirazee
regular
Reg'd: Fri
Posts: 2181
Loc: Lancs, UK
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Just checked Windows update & there were 2 further updates available, still not the one mentioned, downloaded & installed these & restarted as requested & everything seems to be working fine
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Chinese Proverb - He who asks a question is a fool for a minute; he who does not remains a fool forever.
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