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Tiatadi
regular
Reg'd: Tue
Posts: 343
Loc: Hertfordshire
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Hello,
I have received the following message on my LT which is running Vista:
Warning: The battery cannot be identified. This system will be unable to charge the battery.
Can anyone explain why I have received this message and what I can do about it?
Thanks
Tiatadi
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Sometimes we just need a helping hand
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putasolutions
regular
Reg'd: Tue
Posts: 12178
Loc: Infinity and beyond
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Which lappie? is it a dell?
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"Only the stupid don't ask questions."
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Tiatadi
regular
Reg'd: Tue
Posts: 343
Loc: Hertfordshire
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Yes, it's a Dell Inspiron 1501.
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Sometimes we just need a helping hand
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putasolutions
regular
Reg'd: Tue
Posts: 12178
Loc: Infinity and beyond
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And how old is it and the battery?
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"Only the stupid don't ask questions."
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putasolutions
regular
Reg'd: Tue
Posts: 12178
Loc: Infinity and beyond
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And is the question being asked before windows boots?
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"Only the stupid don't ask questions."
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Tiatadi
regular
Reg'd: Tue
Posts: 343
Loc: Hertfordshire
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Hi Iain,
Apologies for delay in answering your questions
My laptop is a year old (Purchased a year ago). Could it be older? How do I find out the age of the battery?
Yes, it's before boot.
Regards
Tiatadi
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Sometimes we just need a helping hand
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putasolutions
regular
Reg'd: Tue
Posts: 12178
Loc: Infinity and beyond
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Ok then we are looking at a BIOS issue. can you tell me what version of the BIOS you are running?
Restart your laptop and press the F2, Del key or F10 or which ever key it is you need to press to enter BIOS and determine which version of the BIOS you are running.
I have read that returning the BIOS to its original can solve the problem, however, if your BIOS version is not v.2.6.1, A14 or v.2.6.2, A15 you should download and follow the instructions on this page
If the BIOS is one of the above versions, then come back and report which version you have
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"Only the stupid don't ask questions."
My piccies
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Tiatadi
regular
Reg'd: Tue
Posts: 343
Loc: Hertfordshire
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Hi Iain,
For some reason, I am no longer receiving the message and my battery is charging????
So, all I can say is thanks for your help.
Tia
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Sometimes we just need a helping hand
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