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sequoya
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Reg'd: Fri
Posts: 3
links in my emails don't work
      #394356 - Fri May 16 2008 12:48 PM

i use outlook express to receive my emails. when i click on a link in a received email....nothing happens. I have to right click on the link - copy shortcut - and then paste into internet explorer address bar.

this problem only applies to my emails. links that are on webpages viewed with internet explorer work fine.

I've searched my settings to see if i can find anything obvious but to no avail ( but it would have to be really simple to be obvious to me )

does anyone have any suggestions for me.

about the link problem that is.....sequoya


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Fusion
regular


Reg'd: Mon
Posts: 3279
Loc: Darlington UK
Re: links in my emails don't work [Re: sequoya]
      #394369 - Fri May 16 2008 02:18 PM

Try this solution:

To resolve this problem, follow these steps:
1. Click Start > Run > Type or copy/paste the following command in the Run dialog box, and then click OK:

regsvr32 urlmon.dll

2. Repeat step 1 for each of the following commands:

regsvr32 mshtml.dll
regsvr32 shdocvw.dll
regsvr32 browseui.dll
regsvr32 msjava.dll


Re-open Outlook Express and try those links.

Good luck.

--------------------


Paradox Images

Always ask the right question to the right person and always get the right answer!


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sequoya
new user


Reg'd: Fri
Posts: 3
Re: links in my emails don't work [Re: Fusion]
      #394372 - Fri May 16 2008 02:37 PM

still no joy.

the first command was ok.
the second ( regsvr32 mshtml.dll ) produced the following message - mshtml.dll was loaded, but the dll register server entry point was not found. This file can not be registered.
the third and fourth commands were both ok
the fifth ( regsvr32 msjava.dll ) produced this message - load library ("msjava.dll") failed - the specified module could not be found

I'm still copying and pasting shortcuts


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Fusion
regular


Reg'd: Mon
Posts: 3279
Loc: Darlington UK
Re: links in my emails don't work [Re: sequoya]
      #394375 - Fri May 16 2008 03:04 PM

Try this:

Go to Tools> Options and click the "Read" tab. There you will see the option to "Read all messages as plain text"—uncheck the box.

or

1. Click Start, point to Settings, and then click Control Panel.
2. Double-click the Internet or Internet Options icon, and then click Programs.
3. Make sure that the Internet Explorer should check to see if it is the default check box is selected, click Apply, and then click OK.
4. Open Internet Explorer, and then click Yes when you receive the following prompt:
Internet Explorer is not currently your default browser. Do you wish to make it the default?

--------------------


Paradox Images

Always ask the right question to the right person and always get the right answer!


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sequoya
new user


Reg'd: Fri
Posts: 3
Re: links in my emails don't work [Re: Fusion]
      #394377 - Fri May 16 2008 03:25 PM

Thats done the trick - problem solved

Many thanks for your help

sequoya


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