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sketzh
new user
Reg'd: Sat
Posts: 4
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hi there people im new to all this but i hope you can help me.
i have a "acer aspire AMD pc" and im running windows xp, but since the comp is about 8years old it only has a dial up connection in the back of the tower so i went on to ebay and bought an ethernet connection so i could hook my comp up to my router. the ethernet connection is a "TP-LINK gigabit ethernet adapter" model no: "TG-3269".
so i followed the instructions on how to connect it into my comp and did so bye the book, when it came to installing the driver then i got this message> "Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. (Code 39)"
i have tried reinstalling my windows to no avail, then i searched on the internet at my mates house and read that code 39 is a registry problem so i bought "regcure", "registry smart" and "registry mechanic" to clean up my registry. i ran all 3 cleaners and rebooted my comp to try instalation again but no avail AGAIN. I have formatted my hd 11times now and am getting annoyed with the same msg appearing every time i try to install the driver, can anybody help me please???? 
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 27425
Loc: belfast
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have you tried running it without installing the driver ?
xp is loaded with a lot of "generic" drivers which may possibly find the network card and install it.
just reboot your computer and see if the hardware wizard detects the new card .
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MY HELP IS FREE,BUT PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST SPYWARE.
 
A computer once beat me at chess, but it was no match for me at kick boxing. 
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greysts
regular
Reg'd: Thu
Posts: 17117
Loc: Colchester
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If XP can't find the drivers for your card, click on this link and download the driver from there.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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sketzh
new user
Reg'd: Sat
Posts: 4
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when i uninstall the driver then reboot my comp then a little baloon comes up and says "found new hardware" so i have to install the driver, thatks for your help though.
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sketzh
new user
Reg'd: Sat
Posts: 4
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i have already tried downloading that driver from the website but still no joy, same message keeps comming up (code39), thanks for trying though.
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bricat
HijackThis Helper
Reg'd: Wed
Posts: 27425
Loc: belfast
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Quote:
Windows cannot load the device driver for this hardware
you have me lost, how can you uninstall the driver if it's not installed ?
Quote:
a little baloon comes up and says "found new hardware"
does it then say "installing new hardware ?
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MY HELP IS FREE,BUT PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST SPYWARE.
A computer once beat me at chess, but it was no match for me at kick boxing.
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sketzh
new user
Reg'd: Sat
Posts: 4
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i uninstalled the driver that does not work to try reinstalling it just to see what would happen. no it just says "found new hardware" and what it is "TP-LINK gigabit ethernet adapter" then a window opens and asks me to install the driver. sorry if i was not making sence before.
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greysts
regular
Reg'd: Thu
Posts: 17117
Loc: Colchester
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It sounds to me as if it's time to get your money back and get a card that works without all that hassle, something like this.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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