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amber99
regular
Reg'd: Tue
Posts: 115
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My daughter has a new laptop with vista premiem and an internet broadband connection with Talk Talk via a router. It has been working fine until she disconnected the adsl cable form the phone and the router in order to re-connect a shorter cable. Since then she has not been able to connect with the internet, although the laptop works with the ethernet cable, she has shut down the power on the router , left it for one minute, then reconnected, per the handbook instructions, to no avail. Why has this happened and how can she reconnect. Thanls for any help.
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greysts
regular
Reg'd: Thu
Posts: 17117
Loc: Colchester
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There are a few things that I don't understand in your post. Quote:
she disconnected the adsl cable form the phone
Do you mean the wire from the filter in the phone line to the router? Quote:
although the laptop works with the ethernet cable
Works in what way? Is this a wireless router that you can't get to work?
--------------------
Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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amber99
regular
Reg'd: Tue
Posts: 115
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Yes. I mean the wire from the micro filter to the router and Yes, it is a wireless router that has been working, but does not work since disconnecting the cable
when it is re-connected.
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