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Crazzymatt
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Reg'd: Tue
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boot up problems
      #393319 - Fri May 02 2008 12:22 PM

hi, ive recently brought myself an ASUS X50R series laptop with vista home premium pre-installed. The other night I decided to download a Partition tool, because the laptop supposed to have a 160GB hard drive. I know vista takes roughly 10GB for the operation system, however in "My computer" I had 2 partition, one with 67GB the other 73GB. I then found out in control panel, in the computer management area I had another partition which was 8.5GB. so I downloaded this partition program and tried it out, no luck, so I went to uninstall and then the blue screen came up. I now cannot boot up the system neither in safe mode.I tried the recovery DVD which I also had no luck with. The message that comes up on the blue screen is:

STOP:COOOO21a {Fatul system error}
The session manager Initialization system process terminated unexpectedly with a status of 0xC0000024 (0X00000000 0X00000000)

How can I get the laptop back and running???

thanks for reading my essay lol.


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BurrWalnut
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Loc: London, England
Re: boot up problems [Re: Crazzymatt]
      #393583 - Mon May 05 2008 04:23 PM

I suspect you’ve ‘corrupted’ something in the Vista start up routine. Here are some things to try but you will need a Vista DVD.

If you don’t have a Vista DVD you can download/create a Recovery Disk here http://neosmart.net/blog/2008/windows-vista-recovery-disc-download/ From the downloaded image on your disk, create a CD in ISO format (a DVD is not necessary as it’s only 120MB in size).

It works in the same way as the Vista DVD, i.e. boot from the disk, choose ‘Press any key to boot from CD/DVD’ and Vista will start to load the Windows files. Select your language, time/currency and keyboard then click ‘Repair’ in the bottom left corner. Within the repair option there are five choices: Startup Repair, System Restore, Backup Restore, Memory Test and Command Prompt.

1. Run System Restore from a date before you started having problems. http://www.vistax64.com/tutorials/76905-system-restore-how.html?ltr=S
2. Run Chkdsk from the DVD http://www.vistax64.com/tutorials/67612-checkdisk.html
3. Run the System File Checker. This can repair many corrupted system files. It will also identify in the log file any corrupted files it could not repair http://www.vistax64.com/tutorials/66978-system-files.html
4. Copy any system files from your Vista DVD that SFC (number 3 above) identified as corrupted and could not repair http://www.vistax64.com/tutorials/86959-access-vista-install-dvd-files.html
5. Run a Vista startup repair. This can repair a lot of problems http://www.vistax64.com/tutorials/91467-startup-repair.html
6. Do a Vista upgrade repair reinstall. This gives you a new OS without changing settings, files, folders, other programs and the like http://www.vistax64.com/tutorials/88236-repair-install-vista.html

Here is your 21A error http://msdn.microsoft.com/en-gb/library/ms797159.aspx

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Fine English furniture is the new rock 'n' roll

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Crazzymatt
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Reg'd: Tue
Posts: 17
Re: boot up problems [Re: BurrWalnut]
      #393814 - Thu May 08 2008 07:01 PM

Hi that didnt solve the problem. I think I have messed up the partition's, I showed the problem to a friend of mine and he thinks the same. So I have contacted ASUS so they can pick up the laptop and repair it. It's either that or loose the garranty by buying vista on cd and reinstalling which I may have to do if ASUS charges me a price which isnt worth keeping the garrantee.

Edited by Crazzymatt (Thu May 08 2008 07:02 PM)


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