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claudewolf
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Office 2003 SP3 updates not installing
      #392485 - Wed Apr 23 2008 05:35 PM

I uninstalled Office 2003 Professional Edition with Revo-Uninstaller, as the Office suite had become corrupted. Since I've reinstalled the suite, I have been unable to install either SP3 or any of the subsequent updates. I went to the Microsoft site and was told that this may be as a result of uninstalling the original Office installation files. I have looked in the registry and cannot find entries for the individual programs (such as Word or Excel). I am a little surprised, since I would expect them to have re-appeared as a result of the reinstallation of the package.

Does anyone know how I can solve this problem please?

--------------------
CW


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Fusion
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Re: Office 2003 SP3 updates not installing [Re: claudewolf]
      #392491 - Wed Apr 23 2008 06:28 PM

Now that you have re-installed, have you tried un-installing Office again but via Control Panel > Add/Remove programs > Microsoft Office 2003 Professional Edition > Remove > Follow the prompts.

Once removed, try re-install via your CD/DVD then try the Service Pack 3 from . . . >> HERE << . . .

This update includes all previous Service Packs.

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claudewolf
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Re: Office 2003 SP3 updates not installing [Re: Fusion]
      #392507 - Wed Apr 23 2008 08:53 PM

Thank you Fusion.

I did what you said and re-installed the program. I also successfully downloaded and installed the update (from July 2007) that you pointed me to. However, I am still unable to install any subsequent updates (including KB943649 and KB947355) even though I also downloaded them as executables. I get the message "this update cannot be applied).

Thanks for any further advice.

CW

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CW


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Fusion
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Re: Office 2003 SP3 updates not installing [Re: claudewolf]
      #392514 - Wed Apr 23 2008 09:11 PM

Try downloading from this link . . . . . >> Updates for Office 2003 << . . . . .

I personally wouldn't worry too much if you can't download one or two updates. Some are made available for 'potential' vulnerabilities which may or may not apply.

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claudewolf
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Re: Office 2003 SP3 updates not installing [Re: Fusion]
      #392523 - Wed Apr 23 2008 10:40 PM

I tried the link, but again, they won't update. I suppose you're right. How do I get rid of the yellow update shield on the bottom of my screen?

Thanks for the help.

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CW


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Fusion
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Re: Office 2003 SP3 updates not installing [Re: claudewolf]
      #392604 - Thu Apr 24 2008 07:37 PM

Have you tried whilst in Internet Explorer clicking on Tools > Windows Update.

When your System has been scanned for updates to be installed, select Customize.

Hopefully a list of 'available' updates will be shown where you can de-select the updates you have shown above and a chance to check "don't show this again".

Unfortunately I can't give the exact wording as when I try to connect through IE7 at this moment in time, I'm getting a server error.

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claudewolf
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Re: Office 2003 SP3 updates not installing [Re: Fusion]
      #392898 - Mon Apr 28 2008 12:46 AM

Thanks!

Best Wishes

Claude

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CW


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