Home   News  Product reviews  Website reviews  Forums   Competitions  Subscribe 
Search
You are not logged in.
Login | New user registration 		Main Index | Search | Active Topics | Who's Online | FAQ / HELP

Security >> HijackThis logs help and analysis
Previous topic Previous   View all topics Index   Next topic Next   Threaded Mode Threaded  
 |  Print Topic
Jump to first unread post. Pages: 1 | 2 | 3 | 4 | >> (show all)
PeteH
regular


Reg'd: Mon
Posts: 110
Slow Internet Explorer
      #390966 - Wed Apr 09 2008 07:08 PM
Reply to this post Reply   Reply to this post Quote  

Would someone be so kind as to check my HJT log please?

Running XP SP3. System taking increasingly longer booting up and Internet Explorer is getting painfully slow opening up 2-3 mins+ sometimes

I regularly run Adaware, Spybot S&D, Spywareblaster and occasionally Kaspersky Kavscan. I used to run CW Shredder but have stopped as every time I try to update it refuses to connect to the server

Spybot is regularly finding “Microsoft.WindowsSecurityCentre.AntiVirusOverride”. I remove it and every time I do, on the next boot up I get Windows Security Centre warning me I might not have an antivirus loaded – I do. I have AVG free which updates and runs daily, and am running Sygate Personal Firewall

One final minor – I notice in the HJT log there are references to Incredimail – I THOUGHT I had removed everything to do with Incredimail a long, long time ago

HJT Log

Logfile of HijackThis v1.99.1
Scan saved at 18:27:21, on 09/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Apps\ActivBoard\nhksrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\khooker.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\STK02N\STK02NM.exe
C:\HijackThis\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.liverpoolfc.tv
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.liverpoolfc.tv/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {9030D464-4C02-4ABF-8ECC-5164760863C6} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: STK02N 2.0 PNP Monitor.lnk = ?
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Search with Wanadoo - <a href="res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm" target="_blank">res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm</a>
O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\Apps\IECustom\script.htm (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesuk.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesuk.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: SEARCH_PAGE_URL=
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: ChatSpace Full Java Client 3.1.0.219 - http://surechat.com:9000/Java/cfs31219.cab
O16 - DPF: DigiChat Applet - http://host7.digichat.com/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: Yahoo! Chat - http://cs5.chat.sc5.yahoo.com/c381/chat.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com/PhotoUpload/MsnPUpld.cab?10,0,911,0
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {A1F2F2CE-06AF-483C-9F12-D3BAA72477D6} (BatchDownloader Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/DigWXMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FFC0A381-8145-4CFD-A768-A2259776C179} (PTV xVectorMap Plugin 3.1) - http://xvectormap.ptv.de/xvectormap/PTVxVectorMap31.cab
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\WI1F86~1\MESSEN~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Apps\ActivBoard\nhksrv.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Unknown owner - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: SymWMI Service (SymWSC) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe (file missing)

Many Thanks in anticipation
==================================


!st time on here for a year (thankfully) and after posting the HJT log noticed everyone else posting now was using version 2.0.0.2 so I have downloaded the latest version and scanned again

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 19:44:04, on 09/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Apps\ActivBoard\nhksrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\khooker.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\STK02N\STK02NM.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\HijackThis\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://www.liverpoolfc.tv
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://www.google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.liverpoolfc.tv/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =

http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL =

http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page =

http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page =

http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

http://www.Google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet

Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =

127.0.0.1;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {9030D464-4C02-4ABF-8ECC-5164760863C6} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN

Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN

Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} -

C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_03\bin\jusched.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search &

Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User

'?')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User

'?')
O4 - HKUS\S-1-5-21-861567501-448539723-682003330-1004\..\Run: [ctfmon.exe]

C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User

'?')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User

'Default user')
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: STK02N 2.0 PNP Monitor.lnk = ?
O8 - Extra context menu item: &Add animation to IncrediMail Style Box -

C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Search with Wanadoo -

<a href="res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm" target="_blank">res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm</a>
O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} -

C:\Apps\IECustom\script.htm (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} -

C:\PROGRA~1\Yahoo!\Common\yhexbmesuk.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} -

C:\PROGRA~1\Yahoo!\Common\yhexbmesuk.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} -

C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration -

{DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network

Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} -

C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -

C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: SEARCH_PAGE_URL=
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: ChatSpace Full Java Client 3.1.0.219 - http://surechat.com:9000/Java/cfs31219.cab
O16 - DPF: DigiChat Applet - http://host7.digichat.com/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: Yahoo! Chat - http://cs5.chat.sc5.yahoo.com/c381/chat.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) -

http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) -

http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) -

http://spaces.msn.com/PhotoUpload/MsnPUpld.cab?10,0,911,0
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) -

http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) -

https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) -

http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {A1F2F2CE-06AF-483C-9F12-D3BAA72477D6} (BatchDownloader Class) -

http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/DigWXMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) -

http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) -

http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FFC0A381-8145-4CFD-A768-A2259776C179} (PTV xVectorMap Plugin 3.1) -

http://xvectormap.ptv.de/xvectormap/PTVxVectorMap31.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program

Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. -

C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION -

C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Apps\ActivBoard\nhksrv.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Unknown owner - C:\Program

Files\Norton AntiVirus\AdvTools\NPROTECT.EXE (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. -

C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: SymWMI Service (SymWSC) - Unknown owner - C:\Program Files\Common

Files\Symantec Shared\Security Center\SymWSC.exe (file missing)

--
End of file - 9293 bytes














Edited by Joe_London (Wed Apr 09 2008 10:34 PM)

Post Extras: Print Post   Remind Me!   Notify Moderator  
Joe_LondonModerator
HijackThis Helper


Reg'd: Tue
Posts: 10701
Loc: London
Re: Slow Internet Explorer [Re: PeteH]
      #391035 - Thu Apr 10 2008 09:23 AM
Reply to this post Reply   Reply to this post Quote  

Hi PeteH,

Sorry I couldn't deal with this last night but I was very busy elsewhere.

The first thing you need to do is review your securities. I can see entries for the following at present.
AVG Anti-virus
Ad-Aware
Sygate
Spybot S&D
Symantec Shared\Security Center

Is there any more as I'm concerned about conflicts.

Please post a full list of all these programes you have on there.

Also post a complete programmes list:

Open Hijackthis,
Click Config | Misc Tools | Open Unistall Manager.
A list of the entries in Add/remove programs will appear.
Click on Save List...
The list will be saved as 'Uninstall_list.txt'
Copy & Paste the contents in your next reply.

You are running an old version of Sun Java which needs updating:
  • Go here and click on the Download button to the right of Java Runtime Environment (JRE) 6u5.
  • Accept the license agreement by clicking the appropriate radio button and then continue.
  • Under Windows Platform - Java(TM) SE Runtime Environment 6 Update 5, click the Windows Offline Installation, Multi-language link.
  • Go to Add/Remove Programs and remove any entries that refer to Java 2 Runtime Environment and then reboot your PC.
  • Navigate to and delete the following folder, if it exists: C:\Program Files\Java.
  • Finally double click the installation file that you downloaded earlier.


Can you please turn off "Wordwrap" in Notepad as it distorts the log and makes it un-readable.
In Notepad click on the format tab at the top and untick wordwrap. Then post a new HJT (Hijackthis) log along with the information requested above.

Joe.

--------------------
If I have helped you in any way, please consider a donation:

Joe's WebSite.

Member of UNITE and ASAP.

Post Extras: Print Post   Remind Me!   Notify Moderator  
PeteH
regular


Reg'd: Mon
Posts: 110
Re: Slow Internet Explorer [Re: Joe_London]
      #391053 - Thu Apr 10 2008 03:30 PM
Reply to this post Reply   Reply to this post Quote  

Hi Joe and thanks for your help

Couple more things I forgot to mention at the start – I notice from the HJT log I am running SP2 and not SP3 as I said – confused with work laptop. Regards slow opening – Microsoft Word & Microsoft Excel also open painfully slowly.

Securities:
AVG AntiVirus
Ad Aware 2007
Spybot S&D (running in background I think)
Spywareblaster 4
Sygate Personal Firewall
Hijack this – obviously just run on demand
Kaspersky online scan (local stored associated files) run on demand
CW Shredder on the pc but never used – was run on demand but stopped using when the update kept failing

Symantec (Norton) shared / security centre – Norton came pre-installed but I stopped using it a long time ago when I was directed to AVG by this site. Have tried uninstall / removal of Symantec files but cant seem to get rid of them all. Deleted some manually – I think that’s probably why some of the entries in HJT log entries for Symantec say files missing

Programs
Ad-Aware 2007
Adobe Flash Player 9 ActiveX
Adobe Flash Player ActiveX
Adobe Reader 8
Adobe Shockwave Player
AVG Free Edition
Digital Camera Device Driver
Digital Camera Driver
HijackThis 2.0.2
Hotfix for Windows Internet Explorer 7 (KB947864)
Hotfix for Windows Media Format 11 SDK (KB929399)
Hotfix for Windows Media Player 11 (KB939683)
Hotfix for Windows XP (KB914440)
Hotfix for Windows XP (KB915865)
Hotfix for Windows XP (KB926239)
HP Driver Diagnostics
hp instant support
HP Memories Disc
HP Photo and Imaging 2.0 - All-in-One – ( HP Photo and Imaging 2.0 - All-in-One Drivers
HP Photo and Imaging 2.0 - hp psc 1100 series – ( )
hp psc 1100 series ( )
J2SE Runtime Environment 5.0 Update 3
Kaspersky Online Scanner
LimeWire 4.14.10
Microsoft AutoRoute 2002
Microsoft Compression Client Pack 1.0 for Windows XP
Microsoft Internationalized Domain Names Mitigation APIs
Microsoft National Language Support Downlevel APIs
Microsoft Office 2000 Professional
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft User-Mode Driver Framework Feature Pack 1.0
MSN Toolbar
MSXML 4.0 SP2 (KB925672)
MSXML 4.0 SP2 (KB927978)
MSXML 4.0 SP2 (KB936181)
MSXML 4.0 SP2 Parser and SDK
QuickTime
RealPlayer
Samsung USB Driver
Security Update for CAPICOM (KB931906)
Security Update for CAPICOM (KB931906)
Security Update for Step By Step Interactive Training (KB898458)
Security Update for Step By Step Interactive Training (KB923723)
Security Update for Windows Internet Explorer 7 (KB928090)
Security Update for Windows Internet Explorer 7 (KB929969)
Security Update for Windows Internet Explorer 7 (KB938127)
Security Update for Windows Internet Explorer 7 (KB944533)
Security Update for Windows Media Player (KB911564)
Security Update for Windows Media Player 10 (KB911565)
Security Update for Windows Media Player 10 (KB917734)
Security Update for Windows Media Player 11 (KB936782)
Security Update for Windows Media Player 6.4 (KB925398)
Security Update for Windows XP (KB883939)
Security Update for Windows XP (KB890046)
Security Update for Windows XP (KB893756)
Security Update for Windows XP (KB896358)
Security Update for Windows XP (KB896422)
Security Update for Windows XP (KB896423)
Security Update for Windows XP (KB896424)
Security Update for Windows XP (KB896428)
Security Update for Windows XP (KB896688)
Security Update for Windows XP (KB899587)
Security Update for Windows XP (KB899588)
Security Update for Windows XP (KB899591)
Security Update for Windows XP (KB900725)
Security Update for Windows XP (KB901017)
Security Update for Windows XP (KB901214)
Security Update for Windows XP (KB902400)
Security Update for Windows XP (KB903235)
Security Update for Windows XP (KB904706)
Security Update for Windows XP (KB905414)
Security Update for Windows XP (KB905749)
Security Update for Windows XP (KB905915)
Security Update for Windows XP (KB908519)
Security Update for Windows XP (KB908531)
Security Update for Windows XP (KB911280)
Security Update for Windows XP (KB911562)
Security Update for Windows XP (KB911567)
Security Update for Windows XP (KB911927)
Security Update for Windows XP (KB912812)
Security Update for Windows XP (KB912919)
Security Update for Windows XP (KB913446)
Security Update for Windows XP (KB913580)
Security Update for Windows XP (KB914388)
Security Update for Windows XP (KB914389)
Security Update for Windows XP (KB916281)
Security Update for Windows XP (KB917159)
Security Update for Windows XP (KB917344)
Security Update for Windows XP (KB917422)
Security Update for Windows XP (KB917953)
Security Update for Windows XP (KB918118)
Security Update for Windows XP (KB918439)
Security Update for Windows XP (KB918899)
Security Update for Windows XP (KB919007)
Security Update for Windows XP (KB920213)
Security Update for Windows XP (KB920214)
Security Update for Windows XP (KB920670)
Security Update for Windows XP (KB920683)
Security Update for Windows XP (KB920685)
Security Update for Windows XP (KB921398)
Security Update for Windows XP (KB921883)
Security Update for Windows XP (KB922616)
Security Update for Windows XP (KB922760)
Security Update for Windows XP (KB922819)
Security Update for Windows XP (KB923191)
Security Update for Windows XP (KB923414)
Security Update for Windows XP (KB923694)
Security Update for Windows XP (KB923980)
Security Update for Windows XP (KB924191)
Security Update for Windows XP (KB924270)
Security Update for Windows XP (KB924496)
Security Update for Windows XP (KB924667)
Security Update for Windows XP (KB925486)
Security Update for Windows XP (KB925902)
Security Update for Windows XP (KB926247)
Security Update for Windows XP (KB926255)
Security Update for Windows XP (KB926436)
Security Update for Windows XP (KB927779)
Security Update for Windows XP (KB927802)
Security Update for Windows XP (KB928255)
Security Update for Windows XP (KB928843)
Security Update for Windows XP (KB929123)
Security Update for Windows XP (KB930178)
Security Update for Windows XP (KB931261)
Security Update for Windows XP (KB931784)
Security Update for Windows XP (KB932168)
Security Update for Windows XP (KB933729)
Security Update for Windows XP (KB935839)
Security Update for Windows XP (KB935840)
Security Update for Windows XP (KB936021)
Security Update for Windows XP (KB938829)
Security Update for Windows XP (KB941202)
Security Update for Windows XP (KB941568)
Security Update for Windows XP (KB941569)
Security Update for Windows XP (KB941644)
Security Update for Windows XP (KB941693)
Security Update for Windows XP (KB943055)
Security Update for Windows XP (KB943460)
Security Update for Windows XP (KB943485)
Security Update for Windows XP (KB944653)
Security Update for Windows XP (KB945553)
Security Update for Windows XP (KB946026)
Security Update for Windows XP (KB948590)
Security Update for Windows XP (KB948881)
Shockwave
Spybot - Search & Destroy
Spybot - Search & Destroy 1.5.2.20
SpywareBlaster 4.0
STK02N 2.0
Sygate Personal Firewall
Update for Windows XP (KB894391)
Update for Windows XP (KB896727)
Update for Windows XP (KB898461)
Update for Windows XP (KB900485)
Update for Windows XP (KB904942)
Update for Windows XP (KB910437)
Update for Windows XP (KB916595)
Update for Windows XP (KB920872)
Update for Windows XP (KB922582)
Update for Windows XP (KB927891)
Update for Windows XP (KB929338)
Update for Windows XP (KB930916)
Update for Windows XP (KB931836)
Update for Windows XP (KB936357)
Update for Windows XP (KB938828)
Update for Windows XP (KB942763)
Wanadoo Search Toolbar
Windows Imaging Component
Windows Installer 3.1 (KB893803)
Windows Installer 3.1 (KB893803)
Windows Internet Explorer 7
Windows Live installer
Windows Live Messenger
Windows Media Format 11 runtime
Windows Media Format 11 runtime
Windows Media Player 11
Windows Media Player 11
Windows XP Hotfix - KB834707
Windows XP Hotfix - KB867282
Windows XP Hotfix - KB873333
Windows XP Hotfix - KB873339
Windows XP Hotfix - KB885250
Windows XP Hotfix - KB885835
Windows XP Hotfix - KB885836
Windows XP Hotfix - KB886185
Windows XP Hotfix - KB887472
Windows XP Hotfix - KB887742
Windows XP Hotfix - KB888113
Windows XP Hotfix - KB888302
Windows XP Hotfix - KB890047
Windows XP Hotfix - KB890175
Windows XP Hotfix - KB890859
Windows XP Hotfix - KB890923
Windows XP Hotfix - KB891781
Windows XP Hotfix - KB893066
Windows XP Hotfix - KB893086
Windows XP Service Pack 2
WinZip
Yahoo! extras
Yahoo! Install Manager
Yahoo! Internet Mail
Yahoo! Messenger with BT Communicator
Yahoo! Toolbar


Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 15:02:54, on 10/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Apps\ActivBoard\nhksrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\khooker.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\STK02N\STK02NM.exe
C:\HijackThis\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.liverpoolfc.tv
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.liverpoolfc.tv/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.Google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {9030D464-4C02-4ABF-8ECC-5164760863C6} - (no file)
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User '?')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User '?')
O4 - HKUS\S-1-5-21-861567501-448539723-682003330-1004\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User '?')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: STK02N 2.0 PNP Monitor.lnk = ?
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\Apps\IECustom\script.htm (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesuk.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesuk.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: SEARCH_PAGE_URL=
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: ChatSpace Full Java Client 3.1.0.219 - http://surechat.com:9000/Java/cfs31219.cab
O16 - DPF: DigiChat Applet - http://host7.digichat.com/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: Yahoo! Chat - http://cs5.chat.sc5.yahoo.com/c381/chat.cab
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com/PhotoUpload/MsnPUpld.cab?10,0,911,0
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {A1F2F2CE-06AF-483C-9F12-D3BAA72477D6} (BatchDownloader Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/DigWXMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FFC0A381-8145-4CFD-A768-A2259776C179} (PTV xVectorMap Plugin 3.1) - http://xvectormap.ptv.de/xvectormap/PTVxVectorMap31.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Apps\ActivBoard\nhksrv.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Unknown owner - C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.EXE (file missing)
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe
O23 - Service: SymWMI Service (SymWSC) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe (file missing)

--
End of file - 9563 bytes


Thanks

Pete

Post Extras: Print Post   Remind Me!   Notify Moderator  
Joe_LondonModerator
HijackThis Helper


Reg'd: Tue
Posts: 10701
Loc: London
Re: Slow Internet Explorer [Re: PeteH]
      #391056 - Thu Apr 10 2008 04:59 PM
Reply to this post Reply   Reply to this post Quote  

Hi Pete,

Please disable TeaTimer, it can be re-activated once your HijackThis log is clean at the end of this fix.
  • Open Spybot Search & Destroy.
  • In the Mode menu click "Advanced mode" if not already selected.
  • Choose "Yes" at the Warning prompt.
  • Expand the "Tools" menu.
  • Click "Resident".
  • Uncheck the "Resident "TeaTimer" (Protection of overall system settings) active." box.
  • In the File menu click "Exit" to exit Spybot Search & Destroy.


I strongly recommend uninstalling Limewire via the add/remove utility in the control panel.

See further information on this By Taz CC here:

http://www.castlecops.com/t204179-P2P_programs_we_ask_that_you_remove_first.html

Also uninstall this outdated entry:
J2SE Runtime Environment 5.0 Update 3

Download and run the Norton/symantec removal tool appropriate to the version you have from here:
http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2005033108162039?Open&src=symsug_us

Do you have other user accounta on the computer? If so please post separate HJT logs for each one.

I'm looking through you HJT log now.

Post back when you've done the above.

Joe.

--------------------
If I have helped you in any way, please consider a donation:

Joe's WebSite.

Member of UNITE and ASAP.

Post Extras: Print Post   Remind Me!   Notify Moderator  
PeteH
regular


Reg'd: Mon
Posts: 110
Re: Slow Internet Explorer [Re: Joe_London]
      #391067 - Thu Apr 10 2008 06:12 PM
Reply to this post Reply   Reply to this post Quote  

Hi Joe

Spybot resident disabled (eventually) - the first time I unclicked it in the tools window it still opened on next boot - went back in and unclicked it in the start up tab

Limewire uninstalled ( kids wont be pleased Ha)

Java 5 update 3 - couldnt find it. When i uninstalled Jave yesterday before installing 6 there were 2 subfolders in the main Java folder in the c/program files, 1 of which was 5.03. That got deleted then and I cant find any sign of it now

Norton removal tool run and all mention of Norton / Symantec now gone from HJT log

Thanks

Pete

Post Extras: Print Post   Remind Me!   Notify Moderator  
Joe_LondonModerator
HijackThis Helper


Reg'd: Tue
Posts: 10701
Loc: London
Re: Slow Internet Explorer [Re: PeteH]
      #391075 - Thu Apr 10 2008 06:58 PM
Reply to this post Reply   Reply to this post Quote  

What about other user accounts, are there any?

--------------------
If I have helped you in any way, please consider a donation:

Joe's WebSite.

Member of UNITE and ASAP.

Post Extras: Print Post   Remind Me!   Notify Moderator  
PeteH
regular


Reg'd: Mon
Posts: 110
Re: Slow Internet Explorer [Re: Joe_London]
      #391100 - Thu Apr 10 2008 10:04 PM
Reply to this post Reply   Reply to this post Quote  

Sorry - missed that
Nope - only the one standard log on

Post Extras: Print Post   Remind Me!   Notify Moderator  
Joe_LondonModerator
HijackThis Helper


Reg'd: Tue
Posts: 10701
Loc: London
Re: Slow Internet Explorer [Re: PeteH]
      #391131 - Fri Apr 11 2008 07:23 AM
Reply to this post Reply   Reply to this post Quote  

Hi Pete,

Thanks for the information,

Quite frankly there isn't anything nasty showing in your HJT log as such. Please fix all the entries below in any event.

Once you've done that I suggest doing a more in depth scan with Combofix below.

We can deal with the remnants of IncrediMail later in the fix.

Open Hijackthis, take another scan and place a checkmark next to these entries.


O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: (no name) - {9030D464-4C02-4ABF-8ECC-5164760863C6} - (no file)
O16 - DPF: ChatSpace Full Java Client 3.1.0.219 - http://surechat.com:9000/Java/cfs31219.cab
O16 - DPF: DigiChat Applet - http://host7.digichat.com/DigiChat/DigiClasses/Client_IE.cab
O16 - DPF: Yahoo! Chat - http://cs5.chat.sc5.yahoo.com/c381/chat.cab
O23 - Service: SymWMI Service (SymWSC) - Unknown owner - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe (file missing)

Close all open Windows except Hijackthis and click on "fix Checked".
Reboot the computer for the changes to take effect.

Please download ComboFix from either of these two locations

BleepingComputer
GeeksToGo

And save it to your Desktop.

* Double click combofix.exe & follow the prompts.
* When finished, it shall produce a log for you at C:\ComboFix.txt.
Post that log in your next reply

Do not mouseclick combofix's window whilst it's running. That may cause it to stall.


Post back with the log from ComboFix and a new HJT log please.

Full Instructions

Joe.

--------------------
If I have helped you in any way, please consider a donation:

Joe's WebSite.

Member of UNITE and ASAP.

Post Extras: Print Post   Remind Me!   Notify Moderator  
PeteH
regular


Reg'd: Mon
Posts: 110
Re: Slow Internet Explorer [Re: Joe_London]
      #391201 - Fri Apr 11 2008 11:14 PM
Reply to this post Reply   Reply to this post Quote  

OK - I have tried, tried and tried again but Combofix will NOT run

I ran HJT - selected the entries as indicated, apart from 023 which did not appear.
Closed all windows - clicked fixed - rebooted.

Downloaded Conbofix to desk top
Clicked on icon - got a run box with windows warning - selected run - briefly saw a combofix progress bar then nothing happened - no prompts / no messages - nothing.
Wated a few minutes then clicked combofix again - same result - nothing

Looked in C drive and no combofix.txt but a new folder (327882R2FWJFW) had appeared - inside which were combobatch and combo-fix.sys but no .txt

Deleted this folder, deleted combofix.exe from desktop - rebooted pc
Downloaded combofix again to desktop - double clicked - no run box - brief progress bar - then "Installation failed" box appeared

Followed the link to the full explanation on your site - hadn't been disabling the antivirus and firewall. Deleted the 3278 folder - rebooted - disabled firewall and antivirus - clicked combofix on desktop - "Installation failed"

Tried to restore to yesterday to undo any changes the failed attempt to run might have made - restore failed

New HJT Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 23:11:40, on 11/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sygate\SPF\smc.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Apps\ActivBoard\nhksrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\khooker.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\STK02N\STK02NM.exe
C:\HijackThis\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.liverpoolfc.tv
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.liverpoolfc.tv/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://www.Google.co.uk
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;<local>
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Spybot-S&D IE Protection - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} - C:\Program Files\MSN Apps\ST\01.03.0000.1005\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO - {BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program Files\MSN Apps\MSN Toolbar\MSN Toolbar\01.02.5000.1021\en-us\msntb.dll
O3 - Toolbar: Wanadoo - {8B68564D-53FD-4293-B80C-993A9F3988EE} - C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [SiS KHooker] C:\WINDOWS\System32\khooker.exe
O4 - HKLM\..\Run: [SmcService] C:\PROGRA~1\Sygate\SPF\smc.exe -startgui
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User '?')
O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User '?')
O4 - HKUS\S-1-5-21-861567501-448539723-682003330-1004\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe (User '?')
O4 - HKUS\S-1-5-18\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User '?')
O4 - HKUS\.DEFAULT\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVGFRE~1\avgw.exe /RUNONCE (User 'Default user')
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: STK02N 2.0 PNP Monitor.lnk = ?
O8 - Extra context menu item: &Add animation to IncrediMail Style Box - C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: Search with Wanadoo - res://C:\PROGRA~1\Wanadoo\WSBar\WSBar.dll/VSearch.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Packard Bell - {1D49B7D4-524D-4ac9-BC34-B4822CAE4BB1} - C:\Apps\IECustom\script.htm (file missing)
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesuk.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\PROGRA~1\Yahoo!\Common\yhexbmesuk.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: (no name) - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra 'Tools' menuitem: Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: SEARCH_PAGE_URL=
O14 - IERESET.INF: START_PAGE_URL=http://www.wanadoo.co.uk
O16 - DPF: {0EB0E74A-2A76-4AB3-A7FB-9BD8C29F7F75} (CKAVWebScan Object) - http://www.kaspersky.com/kos/eng/partner/default/kavwebscan_unicode.cab
O16 - DPF: {14B87622-7E19-4EA8-93B3-97215F77A6BC} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsPAClient.cab31267.cab
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://spaces.msn.com/PhotoUpload/MsnPUpld.cab?10,0,911,0
O16 - DPF: {54BE6B6F-3056-470B-97E1-BB92E051B6C4} (DeviceEnum Class) - http://h20264.www2.hp.com/ediags/dd/install/HPDriverDiagnosticsxp2k.cab
O16 - DPF: {6F15128C-E66A-490C-B848-5000B5ABEEAC} (HP Download Manager) - https://h20436.www2.hp.com/ediags/dex/secure/HPDEXAXO.cab
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab
O16 - DPF: {A1F2F2CE-06AF-483C-9F12-D3BAA72477D6} (BatchDownloader Class) - http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/PhotoSwap/DigWXMSN.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
O16 - DPF: {FFC0A381-8145-4CFD-A768-A2259776C179} (PTV xVectorMap Plugin 3.1) - http://xvectormap.ptv.de/xvectormap/PTVxVectorMap31.cab
O23 - Service: Ad-Aware 2007 Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O23 - Service: EPSON Printer Status Agent2 (EPSONStatusAgent2) - SEIKO EPSON CORPORATION - C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
O23 - Service: Netropa NHK Server (nhksrv) - Unknown owner - C:\Apps\ActivBoard\nhksrv.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SmartLinkService (SLService) - - C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: Sygate Personal Firewall (SmcService) - Sygate Technologies, Inc. - C:\Program Files\Sygate\SPF\smc.exe

--
End of file - 8680 bytes

Post Extras: Print Post   Remind Me!   Notify Moderator  
Joe_LondonModerator
HijackThis Helper


Reg'd: Tue
Posts: 10701
Loc: London
Re: Slow Internet Explorer [Re: PeteH]
      #391205 - Sat Apr 12 2008 05:41 AM
Reply to this post Reply   Reply to this post Quote  

Hello Pete,

Sorry you're having this trouble with Combofix. Something must have blocked it when you tried to run it originally.

I appreciate all the efforts you made but if things don't go as planned just report back. Never delete anything manually or do a system restore during a fix, unless instructed, as this may cause a system failure and may also restore any malware etc we deliberately removed.


I would like you to start again but first you need to delete the existing version.

To do that:

  • Click START then RUN
  • Now type Combofix /u in the runbox and click OK ](case insensitive)





  • When shown the disclaimer, Select "2"

    The above procedure will


  • Delete ComboFix and its associated files and folders.


Once that is done follow the original instructions and download and run Combofix again.


Joe.

--------------------
If I have helped you in any way, please consider a donation:

Joe's WebSite.

Member of UNITE and ASAP.

Post Extras: Print Post   Remind Me!   Notify Moderator  
PeteH
regular


Reg'd: Mon
Posts: 110
Re: Slow Internet Explorer [Re: Joe_London]
      #391214 - Sat Apr 12 2008 10:23 AM
Reply to this post Reply   Reply to this post Quote  

Looks like I've totally buggered something up

Start / Run / ComboFix /U

Result:
"Windows cannot find ComboFix - check you have typed the name correctly and try again"

Pete

Post Extras: Print Post   Remind Me!   Notify Moderator  
Joe_LondonModerator
HijackThis Helper


Reg'd: Tue
Posts: 10701
Loc: London
Re: Slow Internet Explorer [Re: PeteH]
      #391233 - Sat Apr 12 2008 01:51 PM
Reply to this post Reply   Reply to this post Quote  

Quote:


Looks like I've totally buggered something up



Is the Combofix Icon still on your desktop?

If it is then copy and past ComboFix /U into the run box and click OK.

If it doesn't work just delete the Combofix Icon manually from the desktop and then see if you can download it again and proceed as per the original instructions.

If not let me know and post a new HJT log.

Thanks,

Joe.

--------------------
If I have helped you in any way, please consider a donation:

Joe's WebSite.

Member of UNITE and ASAP.

Post Extras: Print Post   Remind Me!   Notify Moderator  
PeteH
regular


Reg'd: Mon
Posts: 110
Re: Slow Internet Explorer [Re: Joe_London]
      #391237 - Sat Apr 12 2008 02:40 PM
Reply to this post Reply   Reply to this post Quote  

The Combofix icon was still on the desktop.
Copied and pasted Combofix /U into the Run command box - same result as before ie "Cannot find Combofix - check spelling etc"

Deleted it manually from the desktop and downloaded again

Clicked to run - same as before - brief glimpse of progress bar then - "Installation failed"

New HJT Log

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 14:16:31, on 12/04/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Lavasoft\Ad-Aware 2007\aawservice.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Apps\ActivBoard\nhksrv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\Common Files\EPSON\EBAPI\SAgent2.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\System32\snmp.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\khooker.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\WINDOWS\STK02N\STK02NM.exe
C:\Program Files\Windows Live\Messenger\usnsvc.exe
C:\HijackThis\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.liverpoolfc.tv
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://www.google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,S