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Zebedy
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Reg'd: Thu
Posts: 3
Can't boot, Can't use restore discs
      #390282 - Thu Apr 03 2008 12:13 PM

My home pc commited suicide last night and refuses to be revived!

It suddenly turned itself off after freezing when I pulled a cd out of the drive and now when I turn it back on I get the message

Windows could not start because the following file is missing or corrupt:

\windows\system32\config\system

I then tried to restore it using the original cds as it suggested by pressing r when the windows set up screen appears

I wasnt sure which disc to use so I started with a disc that said "start with this disc for restore"

I get a black screen with a message saying:

"device driver not found "CDROM10"
"ERROR: FAILED TO FIND RESTORE CD"

Being someone that doesn't take no for an answer I tried the OS disc to see if I could shake a bit of life into the machine.

This gets to the windows set up page but after some curious noises and a little time another message pops up on screen saying

"File \i386\ntkrnlmp.exe could not be loaded. The error code is 4"
Set up canot be continued.

So I tried each and every one of the discs that came with the machine and get the same messages, either cannot find cdrom or i get this \i386\ntkrnlmp.exe message.

I have searched many forums to see if I canfind an answer or something similar that I could use to reference what the problem might be but have not been able to find anything yet that could shed some light on this

It isn't the newest of machines and the specs are listed below:

Compaq Presario 6240EA
Procesor: AMD Ahlon XP 2200+
Processor speed: 680
Cache size: 128/256
Memory size: 256

If anyone here can help me I would be extremely greatful. I have plenty of valuble docs on the pc and my wife is a best selling author that has a good portion of her latest book tucked away somewhere


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Zebedy
new user


Reg'd: Thu
Posts: 3
Re: Can't boot, Can't use restore discs [Re: Zebedy]
      #390284 - Thu Apr 03 2008 12:31 PM

Forgot to mention. The OS system is windows xp

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BurrWalnut
Chippendaler


Reg'd: Tue
Posts: 3458
Loc: London, England
Re: Can't boot, Can't use restore discs [Re: Zebedy]
      #390309 - Thu Apr 03 2008 04:19 PM

Quote:

Windows could not start because the following file is missing or corrupt:

\windows\system32\config\system




The message above indicates a corrupted registry. Providing you haven’t corrupted any (or many) other system files during your attempts to correct it, sometimes a chkdsk will work:

Boot from the XP CD and select the first R for the Recovery Console. Type the Administrator password or press Enter if you haven’t set one. When the command prompt (>) appears, type chkdsk /r (note the space) and press Enter.

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───────────────────────────────────
Fine English furniture is the new rock 'n' roll

The Chippendale Society


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Zebedy
new user


Reg'd: Thu
Posts: 3
Re: Can't boot, Can't use restore discs [Re: BurrWalnut]
      #390335 - Thu Apr 03 2008 08:34 PM

Thanks for the swift response,
Unfortunately this doesn't help as I can't access the recovery console usong the R key. It goes straight to either of the messages I get and doesn't allow me to do anyhting different.

The computer just seems to lock up and doesn't give me any options other than the path that it is following and that end with either of the messages which terminates the time on the pc


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RichieP
regular


Reg'd: Thu
Posts: 4727
Re: Can't boot, Can't use restore discs [Re: Zebedy]
      #390347 - Thu Apr 03 2008 10:43 PM

Click here and scroll down to where it says "How To Create a bootable CD to access the Recovery Console"

Create a bootable CD and do as Burr Walnut suggests.

--------------------
OK OK I can't go any faster! aaaaaaaaaaaagh!


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