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jacktar
regular
Reg'd: Sat
Posts: 36
Loc: tyneside
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anyone got this prob,
three months ago i orderd a dongle (£15) from g3, from the first day it was never up to scratch, getting online was realy difficult, sometimes no connection for two three days, when i do get conected i have a download speed of below 500 kbps, i told 3g about this by phone and was told rather rudely this was tough and i must see out my 18 month contract, i wrote to them and said i had no intention of doing this (no reply), if i stop my d/d what would happen then,has anyone any ideas on this, to me it seems a ripoff. 
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greysts
regular
Reg'd: Thu
Posts: 17118
Loc: Colchester
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If you stop your direct debit you will eventually find the bailiffs knocking on your door seeking money. 3 will simply apply for a court order to recover their money. First of all have you checked that you have full broadband coverage via 3G where you live? If you do you may have a case.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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jacktar
regular
Reg'd: Sat
Posts: 36
Loc: tyneside
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thanks greysts,
according to 3g,s graph i`m in a turbo area, i ran two more speed tests and i`m still below 500 kbps, they will not answer my mail and dont seem to want to disscuss the problem over the phone, i had thought that by stopping my d/d they would at least get in touch with me, no luck. anyone else have any ideas, alan
p.s am i right in assuming that 500kbps is very poor ??
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greysts
regular
Reg'd: Thu
Posts: 17118
Loc: Colchester
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500kb is a reasonable speed for what is, in effect, a mobile phone. It's at least 10 times faster than a normal dial-up connection. The absolute maximum is quoted as 2.8mb but in reality it's more likely to be around 2.2mb. If you are looking for the sort of broadband speeds that you get from a landline or cable then a mobile bb modem is not the way to get it.
--------------------
Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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satanicus
new user
Reg'd: Mon
Posts: 6
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Quote:
anyone got this prob,
three months ago i orderd a dongle (£15) from g3, from the first day it was never up to scratch, getting online was realy difficult, sometimes no connection for two three days, when i do get conected i have a download speed of below 500 kbps, i told 3g about this by phone and was told rather rudely this was tough and i must see out my 18 month contract, i wrote to them and said i had no intention of doing this (no reply), if i stop my d/d what would happen then,has anyone any ideas on this, to me it seems a ripoff.
DO NOT!!! Stop your d/d payments.I did.I cancelled them on my bank on line.I got sent a letter to pay up.10 weeks down the line I had a letter of a debt collection agency!
If you do not pay them you will be taken to court,and be listed as a bad debtor.
My contract is up in 3 months.They can then kiss my A**S! 
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jacktar
regular
Reg'd: Sat
Posts: 36
Loc: tyneside
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satanicus, thanks for the info, so it looks like i'm stuck with an 18month contract for a dongle i dont even use, what a rip off, surely there must be a way round this, no wonder 3g wont talk to me there getting £270 for nothing, has anyone else got any ideas ? 
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