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FilthyRaider
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Reg'd: Thu
Posts: 504
Loc: It's dark very dark.......
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An announcement on eBay today:
"Currently, PayPal is offered on about 95% of listings on eBay.co.uk. Starting in late April 2008, we will require all sellers on eBay.co.uk to offer PayPal on their listings."
So finally you CANNOT list on eBay and accept just Cheques or POs. Is this a good security move or are they now making their payment monopoly complete? What happened to the 'review' of Google Checkout, I wonder?
Also another interesting note:
"PayPal is targeting a very small percentage of sellers who pose the greatest risk of driving away buyers by not successfully completing a transaction, and holding their payments until we know that everything in the transaction has gone to plan."
Admittedly their are real pains as sellers on eBay but is this legal, do you think? You sell, the buyer pays, but you cannot touch the money until the buyer says 'okay'..................Hmm, how will that work, do you think?
As an aside, as long as you offer PayPal you can offer other methods. I have to admit I prefer PayPal as a payment, but it is immensely flawed if the buyer has never bothered to confirm their address - without this, a seller has NO protection even if the item is sent tracked. Cheques are okay, but I have had people email me after sending the cheque to say 'Don't present it for a week, I'm skint' and some take ages to actually send them.
-------------------- I loved my grandmother very much.......and she fetched a good price on eBay.
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abbafan1972
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Reg'd: Fri
Posts: 1535
Loc: Birmingham, United Kingdom
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I only sell the odd item on ebay, but up until now have refused to take paypal. I have always preferred to take a cheque, although it does take longer, the money goes straight into my account and I don't have to pay fees for just receiving money. I just recently sold a DS game and was aware that a lot of people are reluctant to bid unless you offer paypal, so I decided to relent and put paypal on there.
But what happens with large items that can only be collected? I certainly would not accept paypal for a collection only item. The buyer could turn round and say that the item was never received, as there wouldn't be a tracking number or anything and would most likely get a refund.
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Dell Inspiron 1720 running Vista Home premium SP1, Firefox 3.0.3
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FilthyRaider
regular
Reg'd: Thu
Posts: 504
Loc: It's dark very dark.......
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Trick with collection items, I'd imagine, would be to get the buyer to sign a 'Sold as Seen' invoice, but PayPal are notorious for siding with the buyer so it might be worthless.
Tracking has it's issues - some of Royal Mail's International services only track IN THE UK! Once outside they cannot track it and PayPal have in the past refused to cover the seller on these.
-------------------- I loved my grandmother very much.......and she fetched a good price on eBay.
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greysts
regular
Reg'd: Thu
Posts: 17948
Loc: Colchester
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Looks like that's the end of my eBay activities then. I've never had a PayPal account and have no intention of getting one. There business methods are decidedly monopolistic and their charges are extortionate. I'll stick to retailers with a proven track record and have actually agreed to abide by the law when it comes distance selling.
--------------------
Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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Baz94
regular
Reg'd: Tue
Posts: 749
Loc: Kent
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Well most of you know my opinion of eBay so I wont go into it.
I do think they really are taking the mick with this paypal thing. They really are monopolizing everything. I am tempted to try places like eBid.
With the pick up only, I have had a few dealings with this and have never had a problem with people. Thing is, my buying/selling was "every so often" so dare say when you are constantly selling, it becauses more of an issue.
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FilthyRaider
regular
Reg'd: Thu
Posts: 504
Loc: It's dark very dark.......
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The Link to the announcement:
http://www2.ebay.com/aw/uk/200803211515302.html
A US seller posted on the eBay forums to comment that the 'holding' ruling has been in force there for a while and PayPal can hold your funds for 21 days. There are some 'get outs' for regular sellers.
They went on to say that the inclusion of PayPal on ALL listings was new to them, but they expect it to come into force in the US since we are being hit with it.
Now if they would just offer Google Checkout - I can use that and pay far less than PayPal. Income up to £50,000 a year and PayPal does not compete. It is far more expensive.
Recent fee increases have meant some of my items at £99 cost me £5.40 as a FVF then almost as much via PayPal to get the money PLUS they charge the full fee on the postage! With listing fees you are looking at 10%.
I agree with trying other avenues and we have listings on eBid and TazBar - only the latter has actually given ANY sales in the last twelve months. Our own website has done far more than both together - and all via Google Checkout too!
-------------------- I loved my grandmother very much.......and she fetched a good price on eBay.
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FilthyRaider
regular
Reg'd: Thu
Posts: 504
Loc: It's dark very dark.......
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Now eBay has announced it will hide the IDs of bidders on ALL auctions. This is one thing that has caused incredible distrust amongst buyers. Of course the other side is that you don't get contacted by the rogues trying to flog you their stuff.
Link here:
http://www2.ebay.com/aw/uk/200803201422352.html
-------------------- I loved my grandmother very much.......and she fetched a good price on eBay.
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taylor71
new user
Reg'd: Sat
Posts: 9
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I had a paypal account many moons ago but stopped using it, i just started accepting cheques and POs . Problem is now i cant remember my password or indeed which email address i used to open it. I cant open a new paypal account as i only have one bank account and since my bank account number is already registered with a paypal account then thats it. Ive had enough now as like others i have to offer paypal, after this last sale im doing im quitting it. Looks like Amazon are going to get more business from me now.
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putasolutions
regular
Reg'd: Tue
Posts: 12275
Loc: Infinity and beyond
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I have to be honest, I use amazon.co.uk more frequently these days, especially as I get cashback
-------------------- "Only the stupid don't ask questions."
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FilthyRaider
regular
Reg'd: Thu
Posts: 504
Loc: It's dark very dark.......
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A little add on to my earlier post where I said PayPal is flawed IF an address is not confirmed. Since then I was emailed by PayPal (along with many others) to join an 'expanded' Seller Protection Programme. Having done that, it now means even the Unconfirmed addresses are covered. The only risk is when you get the one who emails saying 'Can you send it to another address?'. Er, no.
Have yet to 'test' it out, but hope I never have to.
My one counter is that eBay should let Google Checkout in on the site. I had a buyer the other night messing about as he said 'Your PayPal account has changed'. No it hadn't. In actual fact his bank card had ran out and it was defaulting to eCheque, which you can actually block under Preferences.
I ended up sending him a Google invoice, instantly paid AND cheaper in fees.
Another email two nights ago from a Belgium buyer promising to buy 'many of your items' but alas! no PayPal account. Could he therefore have all my bank details? No problem! Would he like my house keys too? My wife? Indecent pictures of my sister?
My advice on the 'lost' PayPal account is simply to email them. If you can quote enough info you should be able to get the account back up again. Also remember with PayPal some of the accounts allow you to register several email addresses to receive money. Always worth adding a few extra ones in.
I used Amazon for three years but eventually got so fed up with the buyers. We get 100% feedback on eBay, but I finished Amazon on 78%, and nearly every 'downer' was asking the impossible - classic was Amazon email the buyer to say the seller is asked to send the item within '24 hours'. Physically 'send' yes, but the buyers we had actually thought that meant NEXT DAY. Our worst was someone who left a string of ten negatives (1 out of 5s). They bought on Saturday night (on a Bank Holiday weekend). We sent the stuff Tuesday morning (eraliest possible) First Class and had the ten negs on Tuesday night. He got the stuff Wednesday and emailed back to say how 'disappointed' he was with the service..............
I think it has been said before, but Amazon do not make very clear to buyers that they are NOT buying off Amazon in Amazon Marketplace, but other dealers and amateur sellers. We had negs simply because we were not Amazon..........
-------------------- I loved my grandmother very much.......and she fetched a good price on eBay.
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putasolutions
regular
Reg'd: Tue
Posts: 12275
Loc: Infinity and beyond
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Yes, I must admit it must be difficult being a seller when there are so many numpties and morons living on the planet
Unrealistic expectations are all far too common
-------------------- "Only the stupid don't ask questions."
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FilthyRaider
regular
Reg'd: Thu
Posts: 504
Loc: It's dark very dark.......
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Very good point.
I think that is why I like eBay, Tazbar and eBid. Within limits you can set the expectation.
One useful 'trick' is to email with 'your delivery should be with you in 5-7 days' after a sale and make sure you get it in the post fast to beat that. Also it pays to be 100% honest in listings.
My favourite recent 'moaning' seller was one on the eBay boards. He sold a flash gun where the 'Test' button had fallen off. The buyer complained and negged him. He went into anger overdrive - 'afterall', he pointed out, 'I never actually told them there WAS a test button.'
It can be a two way street.
-------------------- I loved my grandmother very much.......and she fetched a good price on eBay.
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FilthyRaider
regular
Reg'd: Thu
Posts: 504
Loc: It's dark very dark.......
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Another update from eBay:
http://pages.ebay.co.uk/help/policies/accepted-payments-policy.html
Actually very much the same but the meat of the issue (for eBay) is the Misleading & Discouraging Payments section. Basically they don't want sellers offering PayPal because they HAVE to then trying to get buyers to pay another way.
Effectively IF a buyer chooses an offered payment method (even if you hate PayPal) you HAVE to take it or wrist slapping time!
-------------------- I loved my grandmother very much.......and she fetched a good price on eBay.
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putasolutions
regular
Reg'd: Tue
Posts: 12275
Loc: Infinity and beyond
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I think it's about time that ebay were reported to the Monopolies and Mergers commission for operating a restrictive practice. The fact that there are viable alternatives, such Google Checkout, and ebay prevents them from being used surely comes under the umbrella of the MMC
-------------------- "Only the stupid don't ask questions."
My piccies
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