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MugsMoney
regular
Reg'd: Thu
Posts: 96
Loc: Scouser
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Do I need to be worried??? When I access my Nat West Online Banking thru FFX, a red line appears thru the 'secure' padlock, indicating to me that all is no longer secure.
When I asked their tech help about this, they said it was FFX picking up unsecure items on their page. If I open it inIE7 or FFX with IETab, this does not happen.
This does not happen with ANY other secure site I visit. If Nat West are being honest about it, then why not make the whole page secure....every other site seems to. Or, is this just one of those things?
Cheers Mugsy
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There is no dark side of the moon..... As a matter of fact, it's all dark......
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Madeline
regular
Reg'd: Wed
Posts: 14604
Loc: Wales
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I'm not sure whether or not you should be worried. Do you get the broken padlock before or after you actually log in? If after, then it would be worrying. A bank has no business having insecure items on the pages of your account. I would make a strong complaint to them about this, it's your money that could be at risk after all!
The only time I've ever seen a broken padlock is sometimes on the Mozilla Add-ons site and that's only on the opening page.
Have a look at this page too.
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"Power tends to corrupt, and absolute power corrupts absolutely." Lord Acton, 1887.
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MugsMoney
regular
Reg'd: Thu
Posts: 96
Loc: Scouser
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Thank You Madeline. When I go to the NatWest Homepage, that is not classed as secure anyway, but as soon as I proceed to the 'secure' LogIn page, the padlock appears with a red line through it.This red line stays until I leave the site.
I phoned NatWest about this over 3 months ago, and they were aware of this already, but it is still the same now.I think as far as they are concerned, it's a FFX problem, not a NatWest one.
It does seem very tacky doesn't it?
Cheers Mugsy
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There is no dark side of the moon..... As a matter of fact, it's all dark......
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mart
regular
Reg'd: Sun
Posts: 618
Loc: South of England
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As I understand it, a cross through the icon means that the site is secure but it draws some content from another server that isn't. This might be an image for example. Firefox picks up on this but presumably, IE ignores it. It seems this would be down to the site rather than Firefox. I don't think this necessarily means there is a security issue. In any event, the bank presents the site to you as a secure and Firefox is also reckoned to be a secure browser. I've not heard of any instances where Firefox has been unsafe to use.
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mart's site ...could be worse.
Edited by mart (Fri Mar 07 2008 11:24 PM)
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MugsMoney
regular
Reg'd: Thu
Posts: 96
Loc: Scouser
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I'm optimistic that there isn't a security issue here, I'm just wondering why an international bank would allow it's online banking to be presented in this way.
It seems very very tacky, that every single other secure site I have ever visited has this sorted, but NatWest doesn't.
Surely it would only cost pennies to ensure I see a healthy looking padlock. They can afford to not draw content from an insecure site. They make many many billions per year. When I contacted them about this over 3 months ago, they were already aware & had an explanation waiting. Surely they don't want their staff explaining this forever.
Even if it is secure, it's almost cowboy.
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There is no dark side of the moon..... As a matter of fact, it's all dark......
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Madeline
regular
Reg'd: Wed
Posts: 14604
Loc: Wales
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I don't think you need to worry, but it's not what you'd expect from a major bank's site. Are there any images on the page as mart suggested? If so, you could try blocking the image(s) with Adblock Plus if you've got it. Also, have you tried double clicking on the padlock icon to see what it says? You can view the site's security certificate too.
If you haven't got Adblock Plus, click here to find out about it and get it if you want too.
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"Power tends to corrupt, and absolute power corrupts absolutely." Lord Acton, 1887.
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