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starwind
regular
Reg'd: Sun
Posts: 87
Loc: yorkshire
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Hi I bought a Kodak Easyshare 5100 All in one printer but cant get it to install. Follow the instructions on cd, gets to the part whre it says connect usb cable to printer and thats it....It wont instal the driver just sticks on that part. I have even downloaded driver from kodak.com/go/drivers but it still wont install driver. Can anyone help please or shall I take printer back to shop as faulty. Have rang Kodak helpline 9 times but are no further on.
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greysts
regular
Reg'd: Thu
Posts: 17733
Loc: Colchester
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Silly question perhaps, but did you have the printer powered up and switched on when you connected the USB cable?
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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starwind
regular
Reg'd: Sun
Posts: 87
Loc: yorkshire
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Yes, I managed that!!!
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greysts
regular
Reg'd: Thu
Posts: 17733
Loc: Colchester
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This seems to be quite an old printer. Did you get your download from here? There seems to be a firmware upgrade available as well. Have you tried that?
You could also try the Guided Trouble Shooter from here.
--------------------
Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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starwind
regular
Reg'd: Sun
Posts: 87
Loc: yorkshire
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Hi I only bought printer a week ago. I will have a look at what you have put in your answer about updates, thanks.
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