|
|
bricat
HijackThis Helper
Reg'd: Wed
Posts: 28583
Loc: belfast
|
|
just found this :-
Quote:
Authentium licenses antivirus software to Radialpoint (the company Virgin contracted to make PCGuard).
apparently it controls the updates, so we'll leave that alone.
can you post the HijackThis log and otmoveit results
--------------------
MY HELP IS FREE,BUT PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST SPYWARE.
 
You don't stop laughing when you get old, you get old when you stop laughing! 
|
|
jambo1234
regular
Reg'd: Mon
Posts: 30
|
|
it keeps saying the system need to reboot to finish removing those files so i clicked yes but now it keeps coming up every time i move the info over to the other side so what should i do?
|
bricat
HijackThis Helper
Reg'd: Wed
Posts: 28583
Loc: belfast
|
|
just reboot manually
--------------------
MY HELP IS FREE,BUT PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST SPYWARE.
You don't stop laughing when you get old, you get old when you stop laughing!
|
jambo1234
regular
Reg'd: Mon
Posts: 30
|
|
i rebooted manually and it still comes up saying the pc needs to reboot to finish removing these files so what should i do?
|
bricat
HijackThis Helper
Reg'd: Wed
Posts: 28583
Loc: belfast
|
|
try this :-
when you are going to open OTmoveit right click on it, see if you have the option to "run as administrator", if you have try it again running as admin.
--------------------
MY HELP IS FREE,BUT PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST SPYWARE.
You don't stop laughing when you get old, you get old when you stop laughing!
|
jambo1234
regular
Reg'd: Mon
Posts: 30
|
|
no i dont
|
jambo1234
regular
Reg'd: Mon
Posts: 30
|
|
the account im using is an admininstrator account though
|
bricat
HijackThis Helper
Reg'd: Wed
Posts: 28583
Loc: belfast
|
|
boot up in safe mode then go to the C:\WINDOWS\System32 folder and delete the files in BOLD
C:\WINDOWS\System32\adspipe.dll
C:\WINDOWS\System32\Netverchk.exe
C:\WINDOWS\System32\bojhwpuf.dll
--------------------
MY HELP IS FREE,BUT PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST SPYWARE.
You don't stop laughing when you get old, you get old when you stop laughing!
|
jambo1234
regular
Reg'd: Mon
Posts: 30
|
|
where do you find that folder?
|
jambo1234
regular
Reg'd: Mon
Posts: 30
|
|
i found the folder but i only found the file C:\WINDOWS\System32\bojhwpuf.dll
i deleted it to the recycle bin but when i went to delete it from the recycle bin it wasnt there but it was gone from where i deleted it though is this supposed to happen? and how can i find the other files C:\WINDOWS\System32\Netverchk.exe and C:\WINDOWS\System32\adspipe.dll
|
bricat
HijackThis Helper
Reg'd: Wed
Posts: 28583
Loc: belfast
|
|
you may have to show hidden files :-
1. Click the round blue Start thing in the left corner
2. Click Control Panel
3. Click Folder Options
4. Click the View tab
5. Click Show hidden files and folders
6. If you want to see system files as well, unclick Hide protected operating system files (Recommended)
7. Click OK
then boot up in safe mode and have a look for them.
then rerun combofix and post the log and let me know how the computer is running
--------------------
MY HELP IS FREE,BUT PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST SPYWARE.
You don't stop laughing when you get old, you get old when you stop laughing!
|
jambo1234
regular
Reg'd: Mon
Posts: 30
|
|
i still cant find them
|
bricat
HijackThis Helper
Reg'd: Wed
Posts: 28583
Loc: belfast
|
|
ok try this :-
Please download the trial version of AVG Anti-Spyware. from
here.
Install it and
update the program with the latest definitions.
Reboot your computer in "SAFE MODE" using the F8 method.
To do this, restart your computer and after hearing your computer beep once during startup (but before the Windows icon appears) press the F8 key repeatedly.
A menu will appear with several options. Use the arrow keys to navigate and select the option to run Windows in "Safe Mode".
Scan with AVG Anti-Spyware as follows:
- Click on the "Scanner" button and choose the "Settings" tab.
- Under "How to act?", click on "Recommended actions" and choose "Quarantine" to set default action for detected malware.
- Under "How to Scan?", "Possibly unwanted software", and What to Scan?" leave all the default settings.
- Under "Reports" select "Do not automatically generate reports".
- Click the "Scan" tab to return to scanning options.
- Click "Complete System Scan" to start.
- When the scan has finished, it should automatically be set to Quarantine--if not click on Recommended Action and set it there.
- You will also be presented with a list of infected objects found. Click "Apply all actions" to place the files in Quarantine.
IMPORTANT! Do not save the report before you have clicked the :Apply all actions button.
If you do, the log that is created will indicate "No action taken", making it more difficult to interpret the report.
So be sure you save it only AFTER clicking the "Apply all actions" button.- Click on "Save Report" to view all completed scans. Click on the most recent scan you performed, select "Save report as" and save to your desktop.
The default file name will be in date/time format: Report-Scan-200706-1606.
A copy of each report will be saved in C:\Documents and Settings\<user profile>\Application Data\Grisoft\AVG Antispyware 7.5\Reports.
- If you installed AVG AS over a previous version, reports are saved in C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\Reports\
- If you are a Vista user, reports are saved in C:\Users\<username>\AppData\Roaming\Grisoft\AVG Antispyware 7.5\Reports\
Exit AVG Anti-Spyware when done, reboot normally and post the AVg log report and a new HijackThis log.
--------------------
MY HELP IS FREE,BUT PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST SPYWARE.
You don't stop laughing when you get old, you get old when you stop laughing!
|
jambo1234
regular
Reg'd: Mon
Posts: 30
|
|
whe i try to run it it says avgas - setup 7.5.1.43-3339.exe is not a valid win32 application
|
bricat
HijackThis Helper
Reg'd: Wed
Posts: 28583
Loc: belfast
|
|
you may need to disable user accnt control.
HOW TO DISABLE UAC
--------------------
MY HELP IS FREE,BUT PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST SPYWARE.
You don't stop laughing when you get old, you get old when you stop laughing!
|
jambo1234
regular
Reg'd: Mon
Posts: 30
|
|
thats windows vista my pc runs on windows xp home edition and so i dont know how to do it
|
bricat
HijackThis Helper
Reg'd: Wed
Posts: 28583
Loc: belfast
|
|
doh !! my mistake, i must be doing too many logs.
try this instead.
Please download Malwarebytes' Anti-Malware from Here or Here
Double Click mbam-setup.exe to install the application.- Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
- If an update is found, it will download and install the latest version.
- Once the program has loaded, select "Perform Quick Scan", then click Scan.
- The scan may take some time to finish,so please be patient.
- When the scan is complete, click OK, then Show Results to view the results.
- Make sure that everything is checked, and click Remove Selected.
- When disinfection is completed, a log will open in Notepad and you may be prompted to Restart.(See Extra Note)
- The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
- Copy&Paste the entire report in your next reply.
Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediatly.
--------------------
MY HELP IS FREE,BUT PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST SPYWARE.
You don't stop laughing when you get old, you get old when you stop laughing!
|
jambo1234
regular
Reg'd: Mon
Posts: 30
|
|
here is the mbam log file report
Malwarebytes' Anti-Malware 1.07
Database version: 461
Scan type: Quick Scan
Objects scanned: 28037
Time elapsed: 4 minute(s), 46 second(s)
Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 0
Registry Values Infected: 0
Registry Data Items Infected: 0
Folders Infected: 0
Files Infected: 6
Memory Processes Infected:
(No malicious items detected)
Memory Modules Infected:
(No malicious items detected)
Registry Keys Infected:
(No malicious items detected)
Registry Values Infected:
(No malicious items detected)
Registry Data Items Infected:
(No malicious items detected)
Folders Infected:
(No malicious items detected)
Files Infected:
C:\WINDOWS\system32\bryihaag.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\gaahiyrb.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\bvrxgvwx.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\xwvgxrvb.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\rgrtnomn.dll (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\system32\nmontrgr.ini (Trojan.Vundo) -> Quarantined and deleted successfully.
|
bricat
HijackThis Helper
Reg'd: Wed
Posts: 28583
Loc: belfast
|
|
how is the computer running Now ?
can you post a fresh HJT log.
--------------------
MY HELP IS FREE,BUT PLEASE CONSIDER GIVING A DONATION TO HELP IN MY FIGHT AGAINST SPYWARE.
You don't stop laughing when you get old, you get old when you stop laughing!
|
jambo1234
regular
Reg'd: Mon
Posts: 30
|
|
here is the hjt log file report. I have yet to try cm2008 on my pc yet
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 17:13:01, on 07/03/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Virgin Broadband\PCguard\Fws.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe
C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Virgin Broadband\PCguard\Rps.exe
C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe
C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Hearts FC - DNA\app.exe
C:\Program Files\Virgin Broadband\advisor\BroadbandadvisorComHandler.exe
C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\System32\dllhost.exe
C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://uk.yahoo.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://uk.rd.yahoo.com/customize/ycomp/defaults/su/*http://uk.yahoo.com
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
R3 - URLSearchHook: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: SWEETIE - {1A0AADCD-3A72-4b5f-900F-E3BB5A838E2A} - C:\PROGRA~1\MACROG~1\SWEETI~1\toolbar.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: Pop-Up Blocker BHO - {3C060EA2-E6A9-4E49-A530-D4657B8C449A} - C:\Program Files\Virgin Broadband\PCguard\pkR.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\2.0.1121.2472\swg.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: SweetIM For Internet Explorer - {BC4FFE41-DE9F-46fa-B455-AAD49B9F9938} - C:\Program Files\Macrogaming\SweetIMBarForIE\toolbar.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe"
O4 - HKLM\..\Run: [eanth_critical_update_alert] C:\PROGRA~1\ACCELE~1\ANTI-V~1\EANTH_~1.EXE /Startup
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Album Starter Edition\3.2\Apps\apdproxy.exe"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [PCguard] "C:\Program Files\Virgin Broadband\PCguard\Rps.exe"
O4 - HKLM\..\Run: [-FreedomNeedsReboot] "C:\Program Files\Virgin Broadband\PCguard\ZkRunOnceR.exe"
O4 - HKLM\..\Run: [Broadbandadvisor.exe] "C:\Program Files\Virgin Broadband\advisor\Broadbandadvisor.exe" /AUTORUN
O4 - HKLM\..\Run: [SweetIM] C:\Program Files\Macrogaming\SweetIM\SweetIM.exe
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [Hearts FC - Desktop News Alerts] C:\Program Files\Hearts FC - DNA\launch.exe
O4 - HKCU\..\Run: [msnmsgr] ~"C:\Program Files\MSN Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\RunOnce: [IndexCleaner] "C:\Program Files\Virgin Broadband\PCguard\IdxClnR.exe"
O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'NETWORK SERVICE')
O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.EXE (User 'Default user')
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O14 - IERESET.INF: START_PAGE_URL=http://www.msn.co.uk
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/dl/installs/yinst20040510.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://www.update.microsoft.com/microsof...b?1197495375828
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://www.update.microsoft.com/microsof...b?1197495353171
O16 - DPF: {A90A5822-F108-45AD-8482-9BC8B12DD539} (Crucial cpcScan) - http://www.crucial.com/controls/cpcScanner.cab
O16 - DPF: {AF2E62B6-F9E1-4D4F-A10A-9DC8E6DCBCC0} - http://update.videoegg.com/Install/Windows/Initial/VideoEggPublisher.exe
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: DvpApi (dvpapi) - Authentium, Inc. - C:\Program Files\Common Files\Authentium\AntiVirus\dvpapi.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: CA Pest Patrol Realtime Protection Service (ITMRTSVC) - CA, Inc. - C:\Program Files\CA\PPRT\bin\ITMRTSVC.exe
O23 - Service: PDAgent - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDAgent.exe
O23 - Service: PDEngine - Raxco Software, Inc. - C:\Program Files\Raxco\PerfectDisk\PDEngine.exe
O23 - Service: Virgin Broadband PCguard Update Service (RPSUpdaterR) - Radialpoint Inc. - C:\Program Files\Virgin Broadband\PCguard\rpsupdaterR.exe
O23 - Service: PCguard Firewall (RP_FWS) - Virgin Media - C:\Program Files\Virgin Broadband\PCguard\Fws.exe
--
End of file - 8658 bytes
|
Previous
Index
Next
Threaded
[Re: 
Edit
Reply
Quote
