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JoJo
regular
Reg'd: Sat
Posts: 145
Loc: Oxfordshire, UK
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I went to switch my other PC on this morning and a blank screen appeared. When I moved the mouse a green screen covered in 'e's appeared and then nothing. I have no idea why it's doing this cos it was fine last night!!
Please, please help!!!
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"A clean house is a sign of a broken computer"
Jo. xx
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Mr_Opinionated
regular
Reg'd: Wed
Posts: 29
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Sorry to say, but it sounds as if you may have a serious virus attack! It might be that a physical problem has created the bizarre effect, but it sounds more like an attack.
If you can boot in safe mode, run all your anti-virus/spyware and re-try. Otherwise it might require a technician to look at the internals and the monitor. Try another monitor if you can, check all connections etc, it is possible it's something simple. Hope so for your sake!
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JoJo
regular
Reg'd: Sat
Posts: 145
Loc: Oxfordshire, UK
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Thanks for that. I could cry!! To start in safe mode is it F2? I don't remember.
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"A clean house is a sign of a broken computer"
Jo. xx
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mattytun
regular
Reg'd: Thu
Posts: 286
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Quote:
Thanks for that. I could cry!! To start in safe mode is it F2? I don't remember.
tap the F8 key  
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fed up with  -Now, nobody's sayin the Chatsworth Estate is the Garden of Eden, but it's been a good home to us, to me - Frank GALLAGHER ... But all of them to a man... who knows first and formost the most vital necessity is this life is they know how to throw a PARTY! Heh heh... Scatter!
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JoJo
regular
Reg'd: Sat
Posts: 145
Loc: Oxfordshire, UK
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OK I tried that and a screen came up with system info and at the bottom says Keyboard failure :| Yikes!
When I moved the moouse the dreaded green screen came on again.
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"A clean house is a sign of a broken computer"
Jo. xx
Edited by JoJo (Sun Feb 10 2008 11:01 AM)
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greysts
regular
Reg'd: Thu
Posts: 17739
Loc: Colchester
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Can you swap the keyboard for a different one?
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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GMAC
regular
Reg'd: Sat
Posts: 536
Loc: Wales, UK
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Edit: ^ Try that first :P
Lets get a few more details.
What version of windows are you running?
Is this happening after the computer has booted up or during booting?
What is the general spec of the computer? (RAM,CPU,HDD,Graphics)
Either way, if you can not get the computer in a workable condition in Safe Mode then there is little else that can be done short of a wipe clean and re-install. If you have important files on the computer then I recommend removing the hard disk. This can be placed in a second computer to back up anything of interest. Do warn the owner of the second computer that there is a risk of a virus though.
GMAC
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Toshiba Satellite P10-304
Dual booting Ubuntu Linux/Win XP Pro SP2
AntiVir Personal, COMODO Firewall, Ad-Aware 2006, Spyware Blaster, Spybot S&D, PeerGuardian 2
Edited by GMAC (Sun Feb 10 2008 02:27 PM)
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JoJo
regular
Reg'd: Sat
Posts: 145
Loc: Oxfordshire, UK
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Hi. Thanks for your replies. I don't have a spare keyboard but is it worth me going out and buying a cheap one to try first?
Also, it is happening during boot. I get the Dell screen and it happens after that. I do have important files on there (photos especially). The only other computer I have is my laptop which I would die if it got infected!!! :s
I'll have to have a think about the specs cos I don't know off hand  . It has Windows XP that's all I know for now. Sry.
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"A clean house is a sign of a broken computer"
Jo. xx
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GMAC
regular
Reg'd: Sat
Posts: 536
Loc: Wales, UK
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I can't suggest anything more than removing the disk and "slaving" it into another desktop computer. From there I'd copy the important parts then format the disk.
I'd place the blank disk back in the original computer as the master then use recovery discs/Windows discs to restore the system. Don't take my word for Gospel though, someone might be able to suggest something better.
GMAC
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Toshiba Satellite P10-304
Dual booting Ubuntu Linux/Win XP Pro SP2
AntiVir Personal, COMODO Firewall, Ad-Aware 2006, Spyware Blaster, Spybot S&D, PeerGuardian 2
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JoJo
regular
Reg'd: Sat
Posts: 145
Loc: Oxfordshire, UK
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Hi. Thank you. I looked at 'slaving' link and there is no way I would attempt to do that myself!! lol I will phone a compter man I know and see if he can help me. I really hope so!
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"A clean house is a sign of a broken computer"
Jo. xx
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JoJo
regular
Reg'd: Sat
Posts: 145
Loc: Oxfordshire, UK
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Well, I sent it to the PC doctor and he managed to retrieve and back up all of my data.  I now have it back and working but the CPU is running at 100% so obviously everything is slow. If it lets me I will post HJTL later. Just thought I'd let you know how my baby is!!! Oh, and he reckoned it wasn't a virus but a hardware glitch. 
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"A clean house is a sign of a broken computer"
Jo. xx
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jesus_disciple
regular
Reg'd: Wed
Posts: 42
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Glad it's been fixed. Though it was painful it's a reminder to always save important files to media outside the computer, ie CD or DVD.
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BedstorfromAP
Necromancer
Reg'd: Thu
Posts: 4224
Loc: 32 Bus Stops West of Wigan UK
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JoJo
Had it been a keyboard Failure (I had one the other week) a new wired Microsoft Keyboard with no added functions keys can be purchased For 8 to 9 Pounds and it will last for years. Other good brands are IBM, Dell and Cherry All about the same price Buying tip Go to a small computer stre and have a pretend play on the keyboards before you buy and you can look at what type of plug arrangement it has either a Usb or a conventional PS2 connector
The Argos PC World people wont let you touch. is a case of look and buy (NO TOUCH can't sell that now it been touched thats spreading bugs!) 
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History so far.. 8 years surfing & 27 Years Computing (First ZX81 1k) 
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