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Dunk1L
regular


Reg'd: Tue
Posts: 49
Loc: Loughborough
Resetting password on Homehub settings
      #382872 - Mon Feb 04 2008 11:23 AM

For some reason, the username and password on my homehub settings (to set the security level, etc) no longer works. I haven't changed it but I can't now get access to the area to change my wireless security settings. Does anyone have any idea how to reset this (without calling BT Customer Support) ?

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BurrWalnut
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Reg'd: Tue
Posts: 3458
Loc: London, England
Re: Resetting password on Homehub settings [Re: Dunk1L]
      #382897 - Mon Feb 04 2008 03:49 PM

The default username and password are both admin in lower case.

If it doesn't work there is a button that resets the router.

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GMAC
regular


Reg'd: Sat
Posts: 536
Loc: Wales, UK
Re: Resetting password on Homehub settings [Re: BurrWalnut]
      #383052 - Tue Feb 05 2008 07:11 PM

BT rolled out a firmware update not so long ago that forced every connected homehub to change the admin password to its own serial number. Try entering admin/<hubserial> as the user/pass.

The serial number is printed on the back of your hub. It looks like this:

xxxxxxxxxxx(xx)

Just use the first 11 digits as the password

If this does not work, you can find instructions to reset your hubs settings here.

GMAC

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Toshiba Satellite P10-304
Dual booting Ubuntu Linux/Win XP Pro SP2
AntiVir Personal, COMODO Firewall, Ad-Aware 2006, Spyware Blaster, Spybot S&D, PeerGuardian 2

Edited by GMAC (Tue Feb 05 2008 07:12 PM)


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Dunk1L
regular


Reg'd: Tue
Posts: 49
Loc: Loughborough
Re: Resetting password on Homehub settings [Re: GMAC]
      #383090 - Wed Feb 06 2008 07:25 AM

Nice of BT to let people know!! I've sorted it, I reset the HomeHub and changed the settings I needed to. Thanks for the tips!

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GMAC
regular


Reg'd: Sat
Posts: 536
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Re: Resetting password on Homehub settings [Re: Dunk1L]
      #383117 - Wed Feb 06 2008 12:32 PM

Good stuff, and thanks for the feedback. If there's any more issues just drop by again

GMAC

--------------------
Toshiba Satellite P10-304
Dual booting Ubuntu Linux/Win XP Pro SP2
AntiVir Personal, COMODO Firewall, Ad-Aware 2006, Spyware Blaster, Spybot S&D, PeerGuardian 2


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