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unhappy_orange
new user
Reg'd: Sun
Posts: 2
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Hello all,
I am having great difficulty helping my neighbour who cannot access certain websites with their Orange broadband. I am sure it is Orange causing this problem as I have seen many posts on the www.orangeproblems.co.uk website mentioning this. Also, she is unable to get her emails. I was hoping to spread the news so that somebody might be able to help.
Orange support deny any problems with their broadband - but this is simply not true (refer to above-mentioned website to see!!!).
The problem has been going on since Thursday night. Any help would be gratefully received.
Thanks
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shirazee
regular
Reg'd: Fri
Posts: 2176
Loc: Lancs, UK
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I'm with Orange and haven't been experiencing problems with websites or email  is this maybe a localised problem for some reason?
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Chinese Proverb - He who asks a question is a fool for a minute; he who does not remains a fool forever.
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mattytun
regular
Reg'd: Thu
Posts: 286
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hi im with orange and no problems here might just be in your area what sort of sites cant you log into has you antivirus got a parental control to stop you visiting some site ?....im sure some of the helpers on here will sort you out 
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fed up with  -Now, nobody's sayin the Chatsworth Estate is the Garden of Eden, but it's been a good home to us, to me - Frank GALLAGHER ... But all of them to a man... who knows first and formost the most vital necessity is this life is they know how to throw a PARTY! Heh heh... Scatter!
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wildthing666
regular
Reg'd: Fri
Posts: 3810
Loc: Micklefield Leeds
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Some companies will not admit to a problem unless they have to while others will as soon as they know about them. I found Orange (wanadoo) to be very elusive about problems once the minimum contract period was up, their email worked occaisonally and their speed was lousy
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Carers voices
carers poverty protest
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Mouse
Moderator
Reg'd: Thu
Posts: 6472
Loc: Psst....over here
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I have to agree with wildthing666, I was with them for years without any major issues.
I have now left them yet they without permission took £44 out of my account, even though I left them 4 months ago.
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R.I.P. Jinxy 02/06/08
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unhappy_orange
new user
Reg'd: Sun
Posts: 2
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HI thank you for replying everyone. There was a problems with Orange they eventually admitted to it. They are just so slow at knowing what is going on with their own systems. Anyway, I'm off to another isp. Thanks again for responding.
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gdm
new user
Reg'd: Sat
Posts: 2
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i have had major problems with orange since they upgraded speed from 2mbps to 8. my connection cuts of at various intervals' i have computer upstairs with another BT socket and orange have told me to take computer downstairs to test it on the main socket! are they making exuses! thanks for any advice you can give me
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greysts
regular
Reg'd: Thu
Posts: 17690
Loc: Colchester
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Quote:
are they making exuses
No, it's a perfectly valid response. They are trying to find out if it's the BT line which is at fault or the extension lead from the main box to the upstairs socket.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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gdm
new user
Reg'd: Sat
Posts: 2
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thanks greysts!i am going to move the computer downstairs today and let them do their tests.
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