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colinmcginn
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Hotmail and AOL Problems
      #381189 - Thu Jan 24 2008 09:22 AM

I have recently installed AOL Broadband and use a netgear router on my laptop and pc which uses Windows XP.
I am unable to open MSN or Hotmail does any one know if this is a AOL issue or some kind of conflict. When logging in to MSN I receive an error messag numbered 81000306.
Thanks


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BurrWalnut
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Loc: London, England
Re: Hotmail and AOL Problems [Re: colinmcginn]
      #381192 - Thu Jan 24 2008 09:34 AM

As you're using AOL make sure the MTU (maximum transmission unit) is set to 1400 in the router settings.

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colinmcginn
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Re: Hotmail and AOL Problems [Re: BurrWalnut]
      #381196 - Thu Jan 24 2008 09:46 AM

Thanks for the advice , however I am unable to locate the MTU link in the router settings page . Looks like another lengthy call to AOL.

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BurrWalnut
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Posts: 3458
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Re: Hotmail and AOL Problems [Re: colinmcginn]
      #381198 - Thu Jan 24 2008 09:51 AM

Netgear router manuals here http://kbserver.netgear.com/downloads_support.asp

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Fine English furniture is the new rock 'n' roll

The Chippendale Society


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colinmcginn
new user


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Re: Hotmail and AOL Problems [Re: BurrWalnut]
      #381204 - Thu Jan 24 2008 10:19 AM

worked a treat thanks for your help.
Have a great day


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BurrWalnut
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Reg'd: Tue
Posts: 3458
Loc: London, England
Re: Hotmail and AOL Problems [Re: colinmcginn]
      #381205 - Thu Jan 24 2008 10:28 AM

Thank you for posting back.

I used to have a Netgear router but, of course, I can't remember the settings.

What you need to do now is create a backup of your settings, so that if you have to reset the router you can restore them. This procedure is in the router setup in the left pane.

--------------------
───────────────────────────────────
Fine English furniture is the new rock 'n' roll

The Chippendale Society


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