|
|
billyboy444
new user
Reg'd: Mon
Posts: 9
|
|
hi, new to this but couldn't find answer to this problem. recently when on a webpage and I click on a link nothing happens. eg. trying to book tickets but when click on 'book tickets' tab egg timer comes up but can't move to the next page. end up having to log out as cant move back or refresh. when closing it always comes up with program not responding. used Regcure last night and while this has helped speed up computer this problem still persists on all websites, emails with links, etc. Would really appreciate any suggestions on this....thanks
|
|
FifeFlyer
regular
Reg'd: Thu
Posts: 3821
Loc: Fife
|
|
Which browser are we talking about ?
If it's IE7 start off by running with no add-ons. To do this , click on start > all programs > accessories > system tools. Click on Internet Explorer ( no add-ons ). Try some links etc in this mode.
Let us know if this helps.
|
billyboy444
new user
Reg'd: Mon
Posts: 9
|
|
thanks. will give it a go when home tonight. will let you know how it goes.thanks a lot.
|
billyboy444
new user
Reg'd: Mon
Posts: 9
|
|
have checked and already running without add ons so not sure what the problem is. hasnt been too bad recently but still occasionally freezes or cant connect with another link. drives you mad when this happens and you have to close down the internet session. anybody any ideas or tips?
|
FifeFlyer
regular
Reg'd: Thu
Posts: 3821
Loc: Fife
|
|
Quote:
already running without add ons
In IE7 add-ons there is a drop down list for....."add-ons currently loaded in Internet Explorer"......are you saying there's no flash or Java entries .
Try going to tools > internet options > advanced tab > and click on the "reset internet explorer settings" button.
Also , have you scanned for malware ??
|
billyboy444
new user
Reg'd: Mon
Posts: 9
|
|
sorry but been away for few days. have checked as above but when going through >accessories>system tools>internet explorer(no add ons) page comes up saying it is running with no add ons. when checking through >tools>internet options it does have Java and Flash as enabled. have run Norton again but having difficulties even downloading from the Microsoft site for anti spyware tools as once again computer freezes when clicking on the link for this. not sure about resetting internet settings. dont want to lose anything but having serious difficulties with all links now.
|
FifeFlyer
regular
Reg'd: Thu
Posts: 3821
Loc: Fife
|
|
Quote:
not sure about resetting internet settings.
It's what's advised when I.E. becomes unusable . You won't lose anything but keep a note of any passwords you have logged in as thay will have to be re-entered when you next use I.E.
Here's the settings that are reset :
# Resets browser settings: All user-defined browser settings (includes those set by installed extensions, toolbars, and other add-ons) are reset to Internet Explorer defaults. If the user running RIES has Admin privileges, then corresponding machine settings under HKLM are also reset to Internet Explorer defaults. These settings include all customizations which one can make to Internet Explorer through Internet Options. For example: Security settings, Privacy settings, and Zone settings.
# Resets Extensibility: All extensibility entry-points installed by the user are prevented from running automatically. Extensions that are loaded at IE startup (Toolbars, Browser Extensions, and Browser Helper Objects) are disabled; for ActiveX Controls their ActiveX Opt-in state is restored.
# Clears Browsing History: RIES also clears Temporary Internet Files, Cookies, Browsing History, Form data, passwords and auto-complete data.
# Re-applies Manufacturer Settings: RIES restores Internet Explorer customizations applied by the Original Equipment Manufacturers (OEMs) in the initial package applied to IE via IEAK (Internet Explorer Administrative Kit) or via the settings applied by OEMs during OS installation on the box.
Quote:
having difficulties even downloading from the Microsoft site for anti spyware tools
Do you not have an Antispyware prog installed ?
|
billyboy444
new user
Reg'd: Mon
Posts: 9
|
|
will give it a go after work tonight as it is now becoming almost impossible for anyone to use. did have spyware that I used a while back but don't think I saved it as not on system. managed to get one last night, spyware doctor, that was alegedly free. it detected a few problems but then asked for payment to clear them! have uninstalled it but as mentioned earlier a lot of links are just freezing. Tried microsoft for Defender but froze. any you would recommend? would be grateful for your advice.
|
FifeFlyer
regular
Reg'd: Thu
Posts: 3821
Loc: Fife
|
|
Start by trying an online scan. Be prepared , as it will take some time to run but it's very thourough. Let us know how it goes....... click me ( you'll need to use Internet Explorer ).
|
billyboy444
new user
Reg'd: Mon
Posts: 9
|
|
have reset and run the scan. seems to have worked but I'll let you know for definite. thanks very much. the scan revealed no problems. is there any spyware that might be useful to download or should I download Microsoft's Defender? Also any tips on how to prevent this happening again? Many thanks.
|
FifeFlyer
regular
Reg'd: Thu
Posts: 3821
Loc: Fife
|
|
I.m not a fan of Microsoft's Defender. I suggest you use the same AntiSpyware programs as i do.
AVG AntiSpyware. Download and install the FREE version.
Spybot Search and Destroy ( free ). Download and install.
Once downloaded check for updates ,run scans ( both programs ), and remove any nasties. After that it's a case of running both apps , say once a week ( always checking for updates before using ). Run both apps .
You could also download and install....SpywareBlaster ( free ) This is not a scanner , but a program that prevents all sorts of nasties installing themselves on your pc. After the initial set up it will run quietly in the background and all you need to do is regularly check for updates.
A question for you billyboy : Which Norton product are you using and how long before it's license expires. ?
|
billyboy444
new user
Reg'd: Mon
Posts: 9
|
|
thanks for that. will download one. you've been a great help. Unsure what Norton is being used as am not on home computer that much, always using the work one.Will find out as after resetting messages kept coming up saying computer was at risk. Everybody else in the house uses it though and am told that the problem with freezing on some links may be recurring again.will check and get back to you.
|
Previous
Index
Next
Threaded
Edit
Reply
Quote
