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christine154
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Reg'd: Fri
Posts: 97
help computers gone crazy
      #380119 - Wed Jan 16 2008 08:43 PM

im not sure whats happened but it been running funny for few days ? im on my daughters laptop right now as mine takes to long to load and write anything ., it been very slow i have run spybot, ad-aware and ccleaner as i do every day .i use zonealarm , when i started the pc up besides taking ages for the icons to loads i keep getting the error message
exception unkown software exception (0xa310004) occurred in application at loction 0x7c812a56
i click ok but it just reappears after a while then i get
true vector service has encountered a problem and needs to close
whatever that means
i also noticed that zonealarm was not there? so i went to reinstall it and all i get is that true vector message keep poping up .i think its trying reinstall
itself but im not sure to be truthful ? please help


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FifeFlyer
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Loc: Fife
Re: help computers gone crazy [Re: christine154]
      #380130 - Wed Jan 16 2008 10:14 PM

Quote:

run spybot, ad-aware and ccleaner as i do every day




You don't mention an Antivirus scan , have you run one ?


Quote:

i also noticed that zone alarm was not there




Not where ??

--------------------
http://www.thelost.org.uk/


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RichieP
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Posts: 4720
Re: help computers gone crazy [Re: christine154]
      #380189 - Thu Jan 17 2008 10:53 AM

True vector is related to Zone Alarm.

If it's not there to uninstall, try installing it again and you should get the option to remove the previous version.

--------------------
OK OK I can't go any faster! aaaaaaaaaaaagh!


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christine154
regular


Reg'd: Fri
Posts: 97
Re: help computers gone crazy [Re: RichieP]
      #380191 - Thu Jan 17 2008 10:57 AM

thank you
i have took to the computer shop this morning as its to much hassel trying to use this laptop of my daughters lolso they will sort it all out for me ,but thank you for your reply


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