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nannarose
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Where's my Office Assistant
      #379178 - Wed Jan 09 2008 08:05 PM

My Office Assistant has dissappeared. He was there quite happily doing his thing for years, and then he left home. When I click on help and then on 'show office assistant' nothing happens for a while and then I get a window telling me that Windows has to close. I click on the 'send error report' and then nothing happens. Is there any way I can get him back?

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MouseModerator
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Posts: 6525
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Re: Where's my Office Assistant [Re: nannarose]
      #379194 - Wed Jan 09 2008 10:36 PM

....your version of Office?

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nannarose
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Re: Where's my Office Assistant [Re: Mouse]
      #379545 - Sat Jan 12 2008 10:11 AM

I have Office 2000

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Fusion
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Reg'd: Mon
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Re: Where's my Office Assistant [Re: nannarose]
      #379549 - Sat Jan 12 2008 10:53 AM

Have you tried repairing Office 2000 via Help > 'Detect and Repair'?
You may need your installation CD.



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Always ask the right question to the right person and always get the right answer!


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nannarose
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Re: Where's my Office Assistant [Re: Fusion]
      #379558 - Sat Jan 12 2008 12:01 PM

I've tried the 'detect and repair' After waiting a while a window came up stating - The path Microsoft office 2000 premium cannot be found. Verify that you have access to this location and try again or try to find the installation package in a folder from which you can install the product Microsoft Office 2000 premium. I don't have the installation disc.

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Fusion
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Loc: Darlington UK
Re: Where's my Office Assistant [Re: nannarose]
      #379560 - Sat Jan 12 2008 12:11 PM

That Window is asking for the installation disc and as you don't have it, you'll not be able to go down that route.

You can try Control Panel > Add/Remove programs > Microsoft Office > Change and see if there's a maintenance mode offering a repair. I really think you will also need an installation disc this way to maybe replace corrupt files. You can give it a go.

I'm sure you can live without the irritating office assistant though!

--------------------


Paradox Images

Always ask the right question to the right person and always get the right answer!


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nannarose
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Reg'd: Fri
Posts: 19
Re: Where's my Office Assistant [Re: Fusion]
      #379634 - Sat Jan 12 2008 07:20 PM

I've tried doing what you suggested, but I got the same message. Thanks for your help though. I'll just have to manage without him. And he didn't even say Goodbye!!!

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MouseModerator
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Posts: 6525
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Re: Where's my Office Assistant [Re: nannarose]
      #379642 - Sat Jan 12 2008 08:00 PM

Try this Hotfix to see if that repairs the annoying little blighter.

Office Update site

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