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theneedtolearn
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error STOP: c000021a {Fatal system Error}
      #377330 - Thu Dec 27 2007 03:03 AM

the rest is :The windows logon process system process terminated unexpectedely with a status of 0x00000080 (0x00000000 0x00000000) the system has been shut down

any help would be greatly appreciated and thank u in advance

i had the problem of error ntoskrnl.exe missing or corrupt and reinstalled windows xp it worked then when the computer finished updating it asked whether i wanted to restart the computer i clicked restart and when it restarted i got this error


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BedstorfromAP
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Re: error STOP: c000021a {Fatal system Error} [Re: theneedtolearn]
      #377365 - Thu Dec 27 2007 02:44 PM

Stop Errors...


Despite their Doom Laden messages all they mean is the Processor has encountered something It doesn't understand... In laymans Terms a Minor Bug in the Code

Is a very common "Fault"

The Fix is actually easy. But needs caution OK?

What you have to Do is Go into the BIOS settings and Change the STOP setting to STOP on NO Errors Yours is set to "STOP on Error" the 3rd setting is "STOP on ALL errors"

NOTE...Some are displayed as "Halt on error" Messages But the fix is the same

Make a New Topic up unless somebody shows you How its done here?

Cannot be done online is all done on the Startup sequence

The entire job in Few words..
Press the DEL Key after power up open a menu look for the item change the setting over, Reset and all should be fine again

All you need is the fine details to that last sentence Job will take 2 minutes or less


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theneedtolearn
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Re: error STOP: c000021a {Fatal system Error} [Re: BedstorfromAP]
      #377424 - Thu Dec 27 2007 09:14 PM

how do i get to the bios?

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bobnemesis
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Re: error STOP: c000021a {Fatal system Error} [Re: theneedtolearn]
      #377428 - Thu Dec 27 2007 10:19 PM

Switch on your computer and as it starts to boot up keep tapping the F8 key.

--------------------
As I lay in bed gazing at the night sky, dumbstruck by the awesome beauty of the heavens. I couldn't help but ask myself.....Where the hell has my tent gone ??


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theneedtolearn
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Re: error STOP: c000021a {Fatal system Error} [Re: bobnemesis]
      #377451 - Fri Dec 28 2007 04:48 AM

thank u i did what u said i clicked f8 until i got the menu but what option should i click ?safe mode or sm with networking or safe mode with command prompt (i got an error when i clicked safe mode with command prompt i think that shell32.dll was corrupt )i clicked debugging mode and got the error that i started the post with (00000 ... )i clicked enable boot logging and got the 000... error i clicked safe mode with networking got error shell32.dll i clicked enable vga and got the 0000... error i clicked safe mode and got the shell32.dll error i clicked directory services restore mode and got the error STOP bad image checksum shell32.dll is possibly corrupt the header checksum does not match the computed checksum reboot and last good configuration and start windows normally get the same errors
by the way bedstorfromAP u can detail seeing how i am a newbie and that this is my other computer i would very much appreciate it if u did


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bobnemesis
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Re: error STOP: c000021a {Fatal system Error} [Re: theneedtolearn]
      #377497 - Fri Dec 28 2007 12:23 PM

I gave you the wrong advice about getting into Bios. Sorry about that but Id had a drink or two.
Switch on your comp and press F2 and that should get you into BIOS.
If you have done a reinstall of Windows you shouldnt be having the problems you have and maybe you have a hardware problem possibly your hard drive.

--------------------
As I lay in bed gazing at the night sky, dumbstruck by the awesome beauty of the heavens. I couldn't help but ask myself.....Where the hell has my tent gone ??


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bobnemesis
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Re: error STOP: c000021a {Fatal system Error} [Re: bobnemesis]
      #377501 - Fri Dec 28 2007 12:46 PM

Seeing as how you have recently re-installed Windows XP and you will have little or no data to save Id be very tempted to try re-installing it again.
If you boot from the XP disc and follow all the prompts correctly and re-install Windows XP you should be OK.
If when you have re-installed you are still having problems then I think that you have a hardware problem as I said in my previous answer.

--------------------
As I lay in bed gazing at the night sky, dumbstruck by the awesome beauty of the heavens. I couldn't help but ask myself.....Where the hell has my tent gone ??


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RichieP
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Re: error STOP: c000021a {Fatal system Error} [Re: theneedtolearn]
      #377567 - Fri Dec 28 2007 08:06 PM

As you're starting to get various errors like this, I'd suspect your hard drive is failing. Do you know what make it is?

--------------------
OK OK I can't go any faster! aaaaaaaaaaaagh!


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theneedtolearn
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Re: error STOP: c000021a {Fatal system Error} [Re: bobnemesis]
      #377587 - Fri Dec 28 2007 10:34 PM

I will reinstall again but as a postnote I've reinstalled THREE times I've gotten the ntoskrnl.exe error the first two times and these stop errors now.. Do u know how i can change the settings in the BIOS so it doesnt stop on all errors(just in case i get these errors again after i reinstall)?THANK YOU

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theneedtolearn
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Re: error STOP: c000021a {Fatal system Error} [Re: RichieP]
      #377588 - Fri Dec 28 2007 10:43 PM

i am not sure what make it is i have had it as a backup for a while (definetely over 2 years)How can i check for u (if that is possible )?

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bobnemesis
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Re: error STOP: c000021a {Fatal system Error} [Re: theneedtolearn]
      #377591 - Fri Dec 28 2007 11:14 PM

Are you re-installing with a genuine Windows XP disc or is it a System Recovery Disc that came with your comp?

When re-installing are you booting from the disc?

If you haven't been into the BIOS previously to alter anything I would leave it alone just for now.

At the moment the only way you can see what make your hard drive is, is to open your comp up and have a look inside.

--------------------
As I lay in bed gazing at the night sky, dumbstruck by the awesome beauty of the heavens. I couldn't help but ask myself.....Where the hell has my tent gone ??


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theneedtolearn
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Re: error STOP: c000021a {Fatal system Error} [Re: bobnemesis]
      #377603 - Sat Dec 29 2007 07:28 AM

i reinstalled but i worry that if i turn it off it will get an error and not boot up

i am on the computer that i just reinstalled windows xp on how can i find what make it is ?

i have the genuine cd

thank you


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RichieP
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Re: error STOP: c000021a {Fatal system Error} [Re: theneedtolearn]
      #377610 - Sat Dec 29 2007 10:36 AM

Go into Device Manager and click on Disk Drives. What does it say?

--------------------
OK OK I can't go any faster! aaaaaaaaaaaagh!


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theneedtolearn
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Re: error STOP: c000021a {Fatal system Error} [Re: RichieP]
      #377696 - Sat Dec 29 2007 09:43 PM

IT SAYS FUJITSU MHT2030AT

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Sandhound
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Re: error STOP: c000021a {Fatal system Error} [Re: theneedtolearn]
      #377710 - Sat Dec 29 2007 10:43 PM

G'day theneedtolearn.

Quote:

i reinstalled but i worry that if i turn it off it will get an error and not boot up




Formatting and reinstalling Windows won't clear stuff properly and you could still get your same errors.

--------------------
sandhound.co.uk


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theneedtolearn
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Re: error STOP: c000021a {Fatal system Error} [Re: Sandhound]
      #377720 - Sat Dec 29 2007 11:53 PM

thank u for the info i would have thought so since all these aggravating errors keep reappearing although thank god i restarted the computer for my firewall/antivirus,updates, and all my other programs to be effective and have not had a error YET

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bobnemesis
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Re: error STOP: c000021a {Fatal system Error} [Re: theneedtolearn]
      #377721 - Sat Dec 29 2007 11:58 PM

Keep your fingers crossed.

--------------------
As I lay in bed gazing at the night sky, dumbstruck by the awesome beauty of the heavens. I couldn't help but ask myself.....Where the hell has my tent gone ??


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theneedtolearn
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Re: error STOP: c000021a {Fatal system Error} [Re: bobnemesis]
      #377722 - Sun Dec 30 2007 12:01 AM

definetely a wise piece of advice

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