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bowser
new user


Reg'd: Fri
Posts: 17
Loc: scotland
Lap top won't boot up on battery.
      #376884 - Sat Dec 22 2007 11:27 AM

Hi my e-machine laptop won't boot up whilst on battery. A grey screen comes up. If I plug ac back in and reboot it starts fine I can then remove the ac adapter and it works okay. I went to `power options` in control panel and tweeked here and there then I saved the info when I applied it I keep geting the message "two revision levels are incompatable." I tried the phone number on the bottom of the laptop They said sorry we dont have a contract with Asda. Tried another number they gave me and got a similar rebuff, they were about to give me a premium number at £1.50 a minute when I told them where to go . The machine is less than a year old and I lfeel its got something to do with the time settings . Can anyone asssist me please? regards

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Have windows Me keep gettting error messages and some of my friends too such OE:0028:D5BCC7ED can anyone help pls?


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woodface
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Reg'd: Sat
Posts: 1
Re: Lap top won't boot up on battery. [Re: bowser]
      #378569 - Sat Jan 05 2008 01:14 AM

Hi,
Assuming you're running Windows, have you tried using System Restore? Putting the beast back to the time it would boot, may solve everything.

"revision levels are incompatable" may mean you set the PC's power settings to a sequence it doesn't like. Such as HDD shutdown before warning or screen off or standby etc...

I am assuming the error message appeared while you were still in Power Options.

I'm glad you rejected the £1.50 helpline ripoff. I've never known a problem googling and forums like this can't solve. This isn't the busiest, so if you need further help, try PC Advisor's forum, or GadgetDetective.com.

Should the PC (or battery) prove faulty in the guarantee period, your rights are squarely against the RETAILER - Asda. However much they try to palm you off to help£ines or manufacturers, they play ball when the Small Claims Court summons reaches Head Office.

woodface


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