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ujas
regular
Reg'd: Wed
Posts: 66
Loc: Torquay, Devon
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12 months ago i always got 7.6Mbps never any problems, since then my b.b. connection has gradually got worse now 160Kbps is normal! I get disconnected if the phone rings then have to keep dialing 1471 then eventually my modem comes back & allows me to connect. I have recently discovered that if i am on the phone and connect to B.B. i get much better speeds - 3.3MBps while talking to BT today! but loose the connection as soon as the call is terminated.
peak time does not appear to be a factor, i kept a log of speeds & disconnections for a week but could not see any correlation. I have replaced the extension lead with a new lead direct from socket to computer, replaced the splitter, removed anything on my hard drive, expanded my ram to 1GB, had my line checked by BT.
i removed the faceplate & used test socket to connect using both my analogue cordless phone and a corded phone and was unable to connect to B.B. at all after i replaced the face plate it took me 45 mins of dialing 1471 & disconnecting to get my B.B. connection but i did get a whole 2.5Mbps for a couple of hours. when I disconnected & reconnected this went down to 1.8Mbps and this morning i was back to 160Kbps again.
When i spoke to B.T today they said thier test shows the line is fine & to contact my ISP, my ISP say the problem is with B.T.
Does anyone know what could cause the problems i am getting??
thanks for reading
Sue
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ujas
regular
Reg'd: Wed
Posts: 66
Loc: Torquay, Devon
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still having problems - any suggestions welcomed
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BedstorfromAP
Necromancer
Reg'd: Thu
Posts: 4302
Loc: 32 Bus Stops West of Wigan UK
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Hi Sue
Check the arrangement of your filters.I suspect you have 1 filter covering the Telephone and Computer together? you should split the Telephone onto a separate branch Terminating at a filter, and Of course, Do the "Listen in" test while the computer is connected up There should be No Noise other than the Dial tone...Filter missing, you will get Noise ....Bad routed filter = No Tone ( eg.Fitting 2 filters "in line")
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History so far.. 9 years surfing & 28 Years Computing (First ZX81 1k) 
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