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Kholiwe
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BLANK WINDOWS SCREEN : WINDOWS WILL NOT START
      #376005 - Sat Dec 15 2007 03:55 PM

My computer will not start.

I get a message saying something like:-
BROWSEUL.dll missing.

If I click on OK, all I get is the windows screen but there isn’t a single icon on it.

If I click on Control, Alt & Delete I get a list of tasks running, 26 whenever I first open this. I can’t get rid of these.

How do I get on to the computer ?

Can I do a RESTORE and if so how ?

I have Windows XP

Many thanks !


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Sandhound
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Posts: 424
Re: BLANK WINDOWS SCREEN : WINDOWS WILL NOT START [Re: Kholiwe]
      #376037 - Sat Dec 15 2007 10:36 PM

G'day Kholiwe.

If you can use Windows Explorer to navigate and copy/paste files, then you can copy the browseui.dll from the C:\WINNT\System32\dllcache folder and paste it into the C:\WINNT\System32 folder, saying Yes if prompted to overwrite existing file.
The dllcache folder is a hidden, system folder, so when you first open Windows Explorer, you will have to go to Tools>Folder Options>View tab and select "Show hidden files and folders" and then deselect "Hide protected operating system files".

--------------------
sandhound.co.uk


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Kholiwe
new user


Reg'd: Sat
Posts: 3
Re: BLANK WINDOWS SCREEN : WINDOWS WILL NOT START [Re: Sandhound]
      #376353 - Tue Dec 18 2007 08:43 AM

Hello

I managed to download that BROWSEUL.dll from the internet on another computer anb save it to disk.

Unfortunately, I don't know how to save it to the broken computer, as I only get a blank, icon free screen at start up

Opening in SAFE MODE wouldn't work

I tried CONTROL ALT DELETE to get to the task manager, but don't know really what to do then. If I click run, the computer asks something like 'open file with what ?'

Any more help would be appreciated.

thanks !


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RichieP
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Re: BLANK WINDOWS SCREEN : WINDOWS WILL NOT START [Re: Kholiwe]
      #376365 - Tue Dec 18 2007 10:50 AM

Put it onto a removable USB memory device or floppy.

Open Task Manager and click New Task.

Type cmd and press Enter.

In the command prompt, type copy a:\browseui.dll c:\windows\system32

Thisd is assuming you use a floppy. If it's a USB device you need to substitute a for whatever letter is assigned.

--------------------
OK OK I can't go any faster! aaaaaaaaaaaagh!


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Kholiwe
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Reg'd: Sat
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Re: BLANK WINDOWS SCREEN : WINDOWS WILL NOT START [Re: RichieP]
      #376461 - Wed Dec 19 2007 09:09 AM

Thanks for that Richie

I did that, saving from the D: drive

All seemed great but for some reason I couldn't use the keyboard to write anything on Internet Explorer .. although everything was OK on Word or Excel.

Eventually I mangaged to get on to google and the windows site and re-downloaded IE7

Everything now seems to be OK

thanks again


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RichieP
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Reg'd: Thu
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Re: BLANK WINDOWS SCREEN : WINDOWS WILL NOT START [Re: Kholiwe]
      #376493 - Wed Dec 19 2007 01:28 PM

You're welcome. Glad you're sorted.

--------------------
OK OK I can't go any faster! aaaaaaaaaaaagh!


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