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Annie
regular
Reg'd: Sat
Posts: 249
Loc: Menorca, Spain
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Good afternoon,
Tried to do a system restore and this messsage came up.....
"System restore has been deactivated by a group directive, to reactivate contact the administrator"
....I tried to do one as AVG advised me it had found a Trojan, which has been put in quarantine, used all the other antispyware tools and everthing seems fine, but how do I reactivate my system restore in case I need it another day.
Annie
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BurrWalnut
Chippendaler
Reg'd: Tue
Posts: 3458
Loc: London, England
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Quote:
"System restore has been deactivated by a group directive, to reactivate contact the administrator"
Is the above the exact wording of the message?
If it's not, I suspect you're still infected.
If it is, go to Start > All Programs > Accessories > System Tools > System Restore and change the settings in the left pane. If you're denied access, you're still infected or you need to change a registry key.
Post back here either way.
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Fine English furniture is the new rock 'n' roll
The Chippendale Society
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Annie
regular
Reg'd: Sat
Posts: 249
Loc: Menorca, Spain
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Hi there,
Well it`s translated from Spanish so it`s as near as possible!! I was denied access following the steps you gave me. Just had a fresh install 3 weeks ago??
Annie
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BurrWalnut
Chippendaler
Reg'd: Tue
Posts: 3458
Loc: London, England
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Fresh install 3 weeks ago, hmm!
It sounds as though you still have the infection, go to the HiJackThis section of the forum, read the rules and post a log, together with a description of your problem.
EDIT: Before going to the HJT forum have a look at the system restore service and check if it's running/started, i.e. Start > All Programs > Administrative Tools > Services and scroll down to it. If it's not started, start it and then try setting up system restore as per my previous post.
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───────────────────────────────────
Fine English furniture is the new rock 'n' roll
The Chippendale Society
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Annie
regular
Reg'd: Sat
Posts: 249
Loc: Menorca, Spain
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Right I`ll do that. Since the fresh reinstall I hadn`t of course looked to see if the system restore was there: Going over to HJT.
Thanks so far
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