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kariny
new user


Reg'd: Tue
Posts: 14
laptop will not start at all
      #375392 - Mon Dec 10 2007 03:00 PM

Hi there.

My daughter's laptop goes to the screen that says Windows did not start last time & then offers the variuos options
eg safe mode, last known good configuration. etc.
Whichever I choose - it goes to a Blue screen which then vanishes so quickly I can't read it- the only phrase I've managed to catch is something nearthe end which says something about memeory dump.

Then it goes back to the page mentioned above- and the whole thing happens all over again.

Help please.....

Karin

Any ideas


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BurrWalnut
Chippendaler


Reg'd: Tue
Posts: 3423
Loc: London, England
Re: laptop will not start at all [Re: kariny]
      #375393 - Mon Dec 10 2007 03:19 PM

You need a Windows CD to get any further, so borrow one from a friend if you don’t have your own, make sure it‘s the same operating system, i.e. Home or Pro. What you're trying to achieve is to be able to start in safe mode so that you can find out what is causing the problem. This is the starting point :-

Boot from the XP CD (you may have to change the BIOS boot sequence) and let Windows ‘set up’, then select the first R for the Recovery Console. Type the Administrator password or press Enter if you haven’t set one.

When the command prompt (>) appears, type chkdsk /f /r (note the space) and press Enter.

Let us know if this finds/corrects any errors.

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───────────────────────────────────
Fine English furniture is the new rock 'n' roll

The Chippendale Society


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RichieP
regular


Reg'd: Thu
Posts: 4721
Re: laptop will not start at all [Re: BurrWalnut]
      #375425 - Mon Dec 10 2007 08:06 PM

The /f switch doesn't wotk in Recovery Console, just chkdsk /r

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OK OK I can't go any faster! aaaaaaaaaaaagh!


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BurrWalnut
Chippendaler


Reg'd: Tue
Posts: 3423
Loc: London, England
Re: laptop will not start at all [Re: RichieP]
      #375465 - Tue Dec 11 2007 08:29 AM

Whoops, brain-trouble, it's usually finger-trouble!

--------------------
───────────────────────────────────
Fine English furniture is the new rock 'n' roll

The Chippendale Society


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