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theneedtolearn
regular
Reg'd: Sat
Posts: 39
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when i start up the computer i get an error message saying "windows cannot start because the following file is missing windows root system 32ntoskrnl.exe
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RichieP
regular
Reg'd: Thu
Posts: 4725
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Have you got an XP CD?
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theneedtolearn
regular
Reg'd: Sat
Posts: 39
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no
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RichieP
regular
Reg'd: Thu
Posts: 4725
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You're going to struggle to fix this without one. You need to copy that file to the directory from a CD, or do a repair install with a CD.
The only other option is to reinstall with a recovery CD, which means you lose your data.
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Febus
regular
Reg'd: Wed
Posts: 117
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Quote:
You're going to struggle to fix this without one. You need to copy that file to the directory from a CD, or do a repair install with a CD.
The only other option is to reinstall with a recovery CD, which means you lose your data.
He will loose only the data which is stored in system partition.
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greysts
regular
Reg'd: Thu
Posts: 17943
Loc: Colchester
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He will lose everything on the hard disk. Recovery CDs work by stripping out all the existing partitions, creating new ones and then copying the operating system in. That's a pretty terminal way to lose ALL your data.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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Sandhound
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Reg'd: Fri
Posts: 424
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G'day theneedtolearn.
Boot your computer using a DOS (win98se) floppy.
Navigate to C:\windows\System32\dllcache\ or C:\windows\Driver Cache\i386\ and copy ntoskrnl to system32 folder.
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sandhound.co.uk
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theneedtolearn
regular
Reg'd: Sat
Posts: 39
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i found the cd can u help me with wat to thpe wen i get to the command promt?thank u
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RichieP
regular
Reg'd: Thu
Posts: 4725
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Have a look here
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theneedtolearn
regular
Reg'd: Sat
Posts: 39
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i fixed it but i used ntfs quick installation the screen resulotion does not want to be changed from 640*800 it does not want to get dragged and only 16 color option by the way i have read the article u referred me to thank u very much for the expert help my daddy is proud of me im 15 should i reinstall it AGAIN without using quick mode?
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RichieP
regular
Reg'd: Thu
Posts: 4725
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I assume you mean you reinstalled Windows? That wasn't really necessary, but now you've done that, your drivers probably aren't all installed. Your video driver will be one, that's why you can't change the resolution.
Go to Device Manager - Right-click My Computer > Properties > Hardware tab > Device Manager.
What devices have a yellow question mark next to them?
Do you have onboard graphics?
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theneedtolearn
regular
Reg'd: Sat
Posts: 39
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k u r rite there are ? marks next to the devices that would fix that. as 4 reinstalling i had to. ive read different articles(which is why i have already read the article u referred me to)and after all the things i read were to be done were done i got another error i think msconfig was missing and these were the same symptoms of another owner's computer and he discovered nothing could be done so he bought another hard drive would the cd 4 drivers and utilities fix the problem i have?thank u the devices with a ? mark are video contoller(vga compatible) ,video controller ,pci modem ,network controller ,multimedia audio controller ,ethernet controller ,base system device(written twice as 2 devices)
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RichieP
regular
Reg'd: Thu
Posts: 4725
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Quote:
would the cd 4 drivers and utilities fix the problem
Yes
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theneedtolearn
regular
Reg'd: Sat
Posts: 39
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 when i inserted the cd for drivers and utilities all i got was netwaiting and modem on hold and digital line connect i am sorry im a newbie and usually i would help myself with viruses and everything else but with this im stumped thank u 4 bothering urself i cant install verizon internet with the the cd on the computer because of the screen resulotion and the computer im using only works on battery power i have to repair the computer itself from the back so im pretty limited as to how long i can stay on and i depend on the computer for my school tests how do i know whether i have onboard graphics?
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RichieP
regular
Reg'd: Thu
Posts: 4725
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So is this a laptop?
If so, what make amd model?
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theneedtolearn
regular
Reg'd: Sat
Posts: 39
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it is a dell latitude d505 laptop
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RichieP
regular
Reg'd: Thu
Posts: 4725
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All the drivers are here
Download and install all of the ones you need, following the prompts for installation.
Start with the Chipset driver.
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theneedtolearn
regular
Reg'd: Sat
Posts: 39
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 this is a different laptop that i am using rite now the one that needs fixing does not have internet becus when i insert the cd and verizon trys installing it says the verizon installer cannot work becuz of the screen resulotion and when i get past that message i cannot see the next button that is on the very bottom of the screen(knowing where it is when i install verizon on this computer) what do i do to install these drivers on my other computer without internet?thank u
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RichieP
regular
Reg'd: Thu
Posts: 4725
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Not sure what Verizon is, but you shouldn't need any software to connect to the 'net unless it's related to a USB modem?
Can't you download on the other computer and use a memory stick or CD to copy the files?
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OK OK I can't go any faster! aaaaaaaaaaaagh!
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theneedtolearn
regular
Reg'd: Sat
Posts: 39
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im guessing yes i can but i have no idea how to do that. 4 example what type of cd?when i download it how to get the files on the cd?u know... the complete process that i would not know of considering that i can only fix what i can gain knowledge of through experience and browsing a computers contents i do not know what u know (knock on wood)as to the wide boundaries of the beyond of computers if u would like to continue ur help i would be very grateful 
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