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12york
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Loc: East coast of Yorkshire
Quicktime will not uninstall
      #372440 - Sat Nov 17 2007 10:40 AM

I hope that I am using the right forum for this post as this is my first visit. I am using Windows XP Home SP2 and find that I use Real player for most of my audio and video requirements. When I first started to use a computer after I retired , I was advised to have Quicktime Player and the Quick time Alternative on my system, but now I have been told that I do not need them as well as Real player. When I tried to uninstall both Quicktime and QT Alternative from the control panel/start and remove programmes, I got a message saying that the uninstall file did not exist and could not uninstall the programmes. When I went to Search, I found 27 files for both programmes and tried to delete the lot by putting them in the Rubbish bin. 23 went to the rubbish but 4 remained and would not go away!. Should I be concerned about this or just leave these files on the system? I should be very grateful for any help and advice .

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FifeFlyer
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Re: Quicktime will not uninstall [Re: 12york]
      #372456 - Sat Nov 17 2007 01:16 PM

Quote:

4 remained and would not go away!.




Try renaming the files ( eg add the word "old" to it's name ) then see if they will delete. Failing that boot your pc in to.... "safe mode"....and remove then from there.


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12york
new user


Reg'd: Mon
Posts: 13
Loc: East coast of Yorkshire
Re: Quicktime will not uninstall [Re: FifeFlyer]
      #372479 - Sat Nov 17 2007 03:43 PM

Quote:

Quote:

4 remained and would not go away!.




Try renaming the files ( eg add the word "old" to it's name ) then see if they will delete. Failing that boot your pc in to.... "safe mode"....and remove then from there.




Thanks for that! Did as you suggested and managed to remove 3 files, then downloaded Revo Uninstaller (in this weeks Webuser) and it found even more files and then got rid of them. Many thanks for your help.


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FifeFlyer
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Reg'd: Thu
Posts: 3844
Loc: Fife
Re: Quicktime will not uninstall [Re: 12york]
      #372484 - Sat Nov 17 2007 03:55 PM

Pleased you're sorted. Thanks for the feedback.

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