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Internet Access >> Broadband help
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shrewdal
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Reg'd: Wed
Posts: 5
help with new laptop and getting connected to existing isp
      #367570 - Sun Oct 07 2007 08:28 PM
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Hello, I hope you kind people on this forum can advise me what I 'm doing wrong. I bought a new laptop today and am trying to connect it to my existing broadband "virgin" and I cannot get connected. Please can anyone tell me where I'm going wrong. I tried installing the software for the thomson speedtouch to no avail. thanks for any advice shrewdal

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RichieP
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Reg'd: Thu
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Re: help with new laptop and getting connected to existing isp [Re: shrewdal]
      #367572 - Sun Oct 07 2007 08:45 PM
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Didn't you get a cable modem with an ethernet cable from Virgin?

--------------------
OK OK I can't go any faster! aaaaaaaaaaaagh!

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Fusion
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Reg'd: Mon
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Loc: Darlington UK
Re: help with new laptop and getting connected to existing isp [Re: shrewdal]
      #367574 - Sun Oct 07 2007 09:10 PM
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This link . . . >> How to connect using your SpeedTouch modem (PC) maybe of some help along with the other Broadband links on the left.

If your new laptop uses the Vista OS, you will need updates from here . . . >> For use with the SpeedTouch 330/USB Modem

Note: Important information regarding the un-installation of current Speedtouch drivers

Hope this helps if you are using 'Non Cable' Broadband opposed to Cable.

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shrewdal
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Re: help with new laptop and getting connected to existing isp [Re: Fusion]
      #367598 - Mon Oct 08 2007 09:16 AM
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thanks fusion for your reply and the links I found them really helpful. Now I know where I'm going wrong as I have speedtouch 330 and this only supports 1 computer so I need a router. thanks shrewdal

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shrewdal
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Reg'd: Wed
Posts: 5
Re: help with new laptop and getting connected to existing isp [Re: RichieP]
      #367600 - Mon Oct 08 2007 09:16 AM
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Thanks ritchie p for your advice much appreciated. shrewdal

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