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hilroy89
regular
Reg'd: Mon
Posts: 28
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I am suddenly having problems playing any type of video files with windows media player, I just keep geeting a message saying windows media cannot play the file. It will play audio but suddenly not video. It worked fine last week, now suddenly its not.
Can anyone help?
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Mouse
Moderator
Reg'd: Thu
Posts: 6530
Loc: Psst....over here
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Are these new clips or existing, what are the file types that you are looking to play, as it may be a codec issue.
Alternatively to play any video file there is VLC player
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hilroy89
regular
Reg'd: Mon
Posts: 28
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they are existing videos. I click on web help but it isn't very helpful. It says about sound settings but it isn't very helpful and i don't understand all the technical jargon!
They are videos files that i have had on my computer for a long time and suddenly they just won't play!
It comes up with this message:
Windows Media Player cannot play the file. The Player might not support the file type or might not support the codec that was used to compress the file.
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hilroy89
regular
Reg'd: Mon
Posts: 28
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Also i have windows vista and a new computer but they working on the new computer until today.
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hilroy89
regular
Reg'd: Mon
Posts: 28
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UPDATE:
I have a few video files which are called ASF's which still seem to be playing ok with WMP. But the mpeg files have stopped working. What are codecs anyway? I don't know much about these types of things.
When i get the error message come up, i clicked on web help, but it wasn't much help, they suggested i see if there any updates but this didn't solve anything.
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Mouse
Moderator
Reg'd: Thu
Posts: 6530
Loc: Psst....over here
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If you're worried about jargon, then all you need to do is post it all here, we'll read it for you and explain the jargon, even post the referral link if you have to.
A codec is a device or program capable of performing encoding and decoding on a digital data stream or signal (in your case your video files on your PC)
Download and install this codec, it should solve your problem.
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hilroy89
regular
Reg'd: Mon
Posts: 28
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Thanks..do i need to download all six links?
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hilroy89
regular
Reg'd: Mon
Posts: 28
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i am sorry about this, i don't really know what i am doing mouse. i download 3 of those links but you get all the boxes to chose, some already checked, some not.
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hilroy89
regular
Reg'd: Mon
Posts: 28
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i downloaded all six i think but it hasn't made a difference
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Mouse
Moderator
Reg'd: Thu
Posts: 6530
Loc: Psst....over here
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Why did you download all 6 infact what made you think that you had to? If you read the site it will have told you that you only needed to download one, from any of the mirrors.
Have you installed the codec?
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hilroy89
regular
Reg'd: Mon
Posts: 28
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LOL i'm sorry, i told you i'm not very good, i think i downloaded it but not sure. remember you're dealing with a thicko here! :0
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Mouse
Moderator
Reg'd: Thu
Posts: 6530
Loc: Psst....over here
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Ok so you've downloaded it here, did you install the software?
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hilroy89
regular
Reg'd: Mon
Posts: 28
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i don't know, how would i have done that? I'll try again.
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hilroy89
regular
Reg'd: Mon
Posts: 28
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I think i better give up thanks. I tried it again and it siad i had to restart the computer but when i did, it said the computer couldn't start up and i had to restore factory settings and all data would be lost. I didn't think i was going to get it started again but thankfully it did. Best let my other half sort it out.
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Mouse
Moderator
Reg'd: Thu
Posts: 6530
Loc: Psst....over here
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Yes, I would say you better had, at least you gave it a go.
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