I am trying to use a Belkin Pre-N F5D8230 router to connect wirelessly via the virgin media modem. The router shows that is it receiving the wireless signal (connected to modem via ethernet cable). I can sucessfully connect to the wireless connection with full signal strength but when i try to access a web page it won't load.
Following phone calls to both virgin and belkin i have had no progress - does anyone have any thoughts about what the problem could be?
On the router's setting page it says that the status is not connected. Ive tried restoring to the factory default and inputting the DNS address given to me by virgin but still no luck.
I've used the Belkin 'easy install wizard' and it gets most of the way through the set up and then says that it can't communicate with the router properly. I have also tried another router (Rangebooster N 650 router) and using the set up for that router i get the same problem.
The internet works when the computer is connected directly to the modem via an ethernet cable.
When im connecting to the router i have all the correct cables set up, ethernet from modem to WAN/Internet port on router and then ethernet cable from router LAN port to computer networking port.