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wildthing666
regular
Reg'd: Fri
Posts: 3816
Loc: Micklefield Leeds
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I didn't receive a CD but got a full refund so left neutral feedback stating that I didn't receive and received a full refund was given the seller then left negative feedback for me about me leaving them Neutral feedback but they only put N- feedback in the response to make it look like I left negative feedback They posted this about a week ago, I haven't been on ebay for about 2 weeks, then today an email arrives in my inbox asking if I will consent to removal of the feedback. I know the neutral feedback didn't alter their rating but I believe either they misread the feedback or just wants to try and bump their feedback rating up by getting the neutral and negative removed, if this is what they are trying then I am not playing ball.
-------------------- Carers voices
carers poverty protest
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FilthyRaider
regular
Reg'd: Thu
Posts: 495
Loc: It's dark very dark.......
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In the instance where you got the negative - unfairly from your comments - then it IS worth agreeing to the withdrawal. A neutral has no effect on a sellers rating and so by withdrawing both ratings you will come out of this better. The amount of Withdrawals IS shown right at the start of feedback, and it can be worth keeping an eye on this when a seller appears to be 'clean' but maybe isn't. You may also find they have had a moment of regret after harshly leaving you a neg.
And now I'm gonna say something you will not like. We sell a lot on eBay, and sometimes things go wrong - rarely, but they do. Once (and it was only once) I did sell the same item twice. I refunded the buyer after contacting them and explaining the muck up and offering them a few options. We both left positive feedbacks as the experience was exactly that - there was a problem, it was solved so neutral and negative were not the way to go.
As a seller I would get quite uptight about being left neutral or neg after sorting out a problem. It was one of the reasons that I stopped leaving feedback first.
We had a buyer last month that bought an item on the Friday (we posted Sat) and he queried where it was on Tuesday and asked for feedback as he had paid promptly. I politely emailed to suggest he checked the local sorting office and also pointed him to the terms in ALL our listings that states feedback is left AFTER a buyer's.
Within a few hours the guy leaves feedback saying 'Nice item but seller will not leave feedback first which I do not like'.
I was within an ounce of negging him, but bit it back and decided not to bother leaving anything. Why think of a neg? Well, our terms CLEARLY set out how we operate, and if he doesn't want to abide by them........
Anyway, four weeks later the item turns up returned by the Royal Mail..........Clearly it had been at his sorting office, clearly he hadn't had it but just wanted to get his two pence worth in about our feedback policy and clearly if you let feedback on eBay rule your life............surely you get the rest. It ain't worth it. Agree to the withdrawal, get the red off yours and resign yourself not to buy off them again.
-------------------- I loved my grandmother very much.......and she fetched a good price on eBay.
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Baz94
regular
Reg'd: Tue
Posts: 749
Loc: Kent
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When it comes to feedback, it can be a pain.
On my main ebay id, I WOULD agree to this just to keep a decent f/b score.
If I wasn't TOO bothered then I would simply tell them to go whistle.
It is reasons like this that make me leave fb SECOND. NEVER 1st. It is a shame that there are such morons about.
So go by what you want. It is your score being effected so if you want a decent fb, bite the bullet and simply agree. After the fb has been withfdrawn, email them and tell them they are pathetic and a waste of space. But wait until the fb is removed
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wildthing666
regular
Reg'd: Fri
Posts: 3816
Loc: Micklefield Leeds
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I decided that like filthy raider said I got the better deal from agreeing to remove the feedback and it happened as soon as I agreed by clicking the link in the end I saved £1.50 getting the same CD from another person. So I got the better deal twice I didn't mention in the feedback I left that it took them 3 weeks to reply after I waited just short of 4 weeks in case it was some one advertising as a UK seller but getting them sent from abroad, that happened when I won a multi media card for a phone, my own fault for not reading feedback before bidding, but no mention of that in this persons feedback
-------------------- Carers voices
carers poverty protest
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FilthyRaider
regular
Reg'd: Thu
Posts: 495
Loc: It's dark very dark.......
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As a future tip, unless the listing specifically states a time file a Report An Item Not Recieved after seven days and no response to emails. Let them be aware that you will not take it. Best not to let these mugs mess you about. Glad you came out of it better off.
-------------------- I loved my grandmother very much.......and she fetched a good price on eBay.
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