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Geekman2000
regular


Reg'd: Mon
Posts: 89
Computer Restart
      #361297 - Mon Aug 13 2007 11:52 PM

Every time, i try to watch a video online, on a site such as google video, it plays for about 2 minutes, and then it makes my computer restart. It also happens on every other site except youtube.

Does anyone think they know what the problem might be?

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My Setups are, Windows Vista Home Premium, IE 7, ESET Smart Security, CCleaner.


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BurrWalnut
Chippendaler


Reg'd: Tue
Posts: 3458
Loc: London, England
Re: Computer Restart [Re: Geekman2000]
      #361363 - Tue Aug 14 2007 03:07 PM

There are two things to check out :-

1. Make sure the error message is shown on the screen by turning off 'Auto restart', i.e. right-click My Computer, Properties, Advanced Tab then Start Up/Recovery, Settings at the bottom and untick 'Auto Restart'. Next time you get the error your computer will display a blue screen with a STOP error message. Make a note of the number (format 0x00000001) and look it up here http://www.aumha.org/a/stop.php or post it back here on the forum. You will have to hold in the power switch to switch off the machine before turning on and rebooting.

2. Make a note of the time you next have the error and look in Admin Tools, Event Viewer for a clue to the problem.

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Fine English furniture is the new rock 'n' roll

The Chippendale Society


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Geekman2000
regular


Reg'd: Mon
Posts: 89
Re: Computer Restart [Re: BurrWalnut]
      #361708 - Thu Aug 16 2007 03:02 PM

When i look in event viewer for the times it shut its self off, its says Error with a red cross, and it says next to it sr, of NetBT.

What do these mean?

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My Setups are, Windows Vista Home Premium, IE 7, ESET Smart Security, CCleaner.


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BurrWalnut
Chippendaler


Reg'd: Tue
Posts: 3458
Loc: London, England
Re: Computer Restart [Re: Geekman2000]
      #361711 - Thu Aug 16 2007 03:29 PM

Did you switch off 'Automatic Restart' in my 1) above, as this shows an error code?


Quote:

sr, of NetBT.



Is meaningless, it's the error number that is important. In Event Viewer, double-click the error message and follow the Microsoft link that is shown.

--------------------
───────────────────────────────────
Fine English furniture is the new rock 'n' roll

The Chippendale Society


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Geekman2000
regular


Reg'd: Mon
Posts: 89
Re: Computer Restart [Re: BurrWalnut]
      #361809 - Fri Aug 17 2007 01:20 AM

the error number was 0x0000008E, and when i looked at the microsoft site, and chose the id number, from the error it said, "Initialization failed because the transport refused to open initial Addresses."

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My Setups are, Windows Vista Home Premium, IE 7, ESET Smart Security, CCleaner.


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BurrWalnut
Chippendaler


Reg'd: Tue
Posts: 3458
Loc: London, England
Re: Computer Restart [Re: Geekman2000]
      #361820 - Fri Aug 17 2007 08:44 AM

An 8E STOP error can often point to a problem with the graphics card driver.

Double click the Display Adapter in Device Manager and on the Driver Tab update the driver via the web.

--------------------
───────────────────────────────────
Fine English furniture is the new rock 'n' roll

The Chippendale Society


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