|
|
Scott75
new user
Reg'd: Wed
Posts: 2
|
|
I am in the process of getting broadband for the first time.
My ISP (fast4.net) have told me that BT have rejected my ADSL order and gave the following message:
"ADSL CANCELLED REISSUE AS PROVIDE,Suppliers advised engineer has found an incompatible rented product on the line. End user needs to be contacted"
fast4 are telling me that I have to contact BT, and BT are telling me to get my ISP to contact their wholesalers.
The only services I am signed up for are:
Caller Display
Telephone Preference Service
Ex-Directory
Does anyone know of any BT product/service which could cause this problem?
|
|
greysts
regular
Reg'd: Thu
Posts: 17735
Loc: Colchester
|
|
This is a list of the possibles that could be noted as an incompatible rented product.
* Another ADSL product in the range
* ADSL supplied by another Service Provider
* Subscriber Private Metering
* 30K Loop
* Private Circuits
* Red ABC
* Redcare alarm line
* FeatureNet 5000 series
* Meter Pulse facility
* PBX line
* Coinbox
* Incoming/Outgoing Call Barring
* Caller Display unit CD50
* Home Highway
* Business Highway
* ISDN - All types
* Auxiliary lines
From what you've told us, the most likely culprit is the Caller Display Unit.
--------------------
Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
|
Scott75
new user
Reg'd: Wed
Posts: 2
|
|
thanks greysts, you've put me on the right track. it turns out that the probable reason is indeed the call display unit
|
|
|
Previous
Index
Next
Threaded
Edit
Reply
Quote
