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favemuppet
regular
Reg'd: Sun
Posts: 28
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Somehow (no idea how!) my father managed to system restore back to Day 1.
I am now trying to reinstall AOL but get the following error message:
Can't get registry value:
key=software\globespanvirata\adslvalue=language
The modem (BT voyager) is listed on the device manager with a resource conflict, but I cannot uninstall it, update driver, rollback driver or anything.
Everytime I try to log on, "the modem cannot be detected".
Any clues from anyone??!!
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greysts
regular
Reg'd: Thu
Posts: 17737
Loc: Colchester
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As it's a Voyager I presume it's a USB connection. You need to unplug it then go into device manager and delete all your USB ports. Let Windows re-install them then re-install the Voyager software. Only after that should you plug it in again.
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Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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favemuppet
regular
Reg'd: Sun
Posts: 28
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How do I get Windows to re-install the USB ports, or will this happen automatically?
And I have to delete ALL of them? not just the one that the modem is plugged into?
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greysts
regular
Reg'd: Thu
Posts: 17737
Loc: Colchester
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Delete them all. Windows will re-install the ports automatically when you reboot the PC.
--------------------
Do you know that we're all in line for succession to the throne? Really?
Well, if forty-eight million, two hundred thousand, seven hundred and one people died I'd be Queen.
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